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Executive Director, Group Head, Business Continuity and Resilience
4 months ago
Posting Date: 16 May 2024
Location:
Singapore (Alexandra Area), Singapore, SG, 119954
Company: United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
Who we're looking for
Reporting to the T&O Risk Governance Assurance (TOGA) Head, as the successful candidate, you will play a pivotal role in the group business continuity and resilience program governance and oversight across the UOB group entities, including overseas banking subsidiaries.
What you'll do
- Drive the development and implementation of business continuity guidelines and plans, processes and systems to effectively support the Group's crisis management, business continuity & resilience program for all critical businesses, extending into key suppliers and service providers, as required by regulatory requirements.
- Establish a governance structure for strategic planning and execution of all Business Continuity and Resilience elements, including identification and assessment of risk and potential business disruption scenarios, tracking of mitigation actions, maintenance of strategic plans, and monitoring of overall program health, in compliance with policy, standards, and procedures.
- He/She will lead a team of BCM specialists who will collaborate with various stakeholders (including Corporate Security, Human Resources, Strategic Communications, Technology, BU/SUs, country leadership teams and critical third-party service providers) to ensure the company's readiness & preparedness, and that the Bank's business continuity management programs, processes and responses are robust and resilient, in the event of any disruptions to critical business operations. Provide governance secretariat support to the Group's BCM Committee and the BCM crisis management taskforce, to ensure timely escalation and updates of crisis and BCM programs, and support decision making by senior management to assure business continuity is maintained for the bank franchise.
- Lead the facilitation and coordination with Recovery Directors, respective Critical Business Managers and Business and Support Units' (BU/SUs) Business Continuity Management (BCM) Coordinators in preparation for annual BCM attestation to Board. Engage BU/SUs in managing internal and external thematic audits, covering all BUs and SUs and own the results of the thematic BCM audits.
- Represent the Bank to liaise with regulators and work with industry (i.e. ABS) on matters relating to business continuity and resilience readiness.
- Develop relationships with external partners and collaborators such as emergency management agencies, utilities, and critical recovery service providers.
- Degree from a recognised institution with at least 15 years of working experience and at least 8 years in leadership positions;
- Proven and relevant experience in crisis management and business continuity planning in a financial services institution is required;
- Emergency, Crisis Management, Business Continuity, Disaster Recovery, or Project Management Certification.
- Excellent leadership, coordination, communication, presentation, and facilitation skills.
- Works effectively with diverse departmental groups and possesses strong influencing skills.
- Experience in developing and efficiently conducting cross-functional strategic initiatives.
- Experience leading projects and programs.
- Experience facilitating risk assessments, and with risk management frameworks, processes, and tools.
- Experience delivering emergency, crisis, or risk management training.
- Experience leading incident response and capturing intel.
- Adaptability in multi-cultural settings.
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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