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Manager, Body
2 months ago
About our client
Our client is a well-established conglomerate with regional operations.
They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.
Manager, Body & Paint (Automotive)
Purpose:
The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.
This position reports to the General Manager, Body & Paint.
Duties and Responsibilities:
Operational Management
- Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.
- Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.
- Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.
- Enforce quality repair work done consistently through correct usage of tools and repairs methods.
- Ensure in-process check and final quality inspections done to achieve zero return jobs.
- Ensure adequate protection on customers' vehicles and their belongings treated with care.
- Handle customer complaint and provide resolution in timely manner.
- Enforce control on supplies/consumables usage to reduce wastage.
- Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.
- Identify problems, develop and introduce systems and procedures to streamline efficiencies.
- Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.
General
- Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.
- Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.
- Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.
- Enforce quality repair work done consistently through correct usage of tools and repairs methods.
- Ensure in-process check and final quality inspections done to achieve zero return jobs.
- Ensure adequate protection on customers' vehicles and their belongings treated with care.
- Handle customer complaint and provide resolution in timely manner.
- Enforce control on supplies/consumables usage to reduce wastage.
- Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.
- Identify problems, develop and introduce systems and procedures to streamline efficiencies.
- Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.
Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for
Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:
benchmark.thomas@gmail.com
What our client offers
Develop Your Potential:
They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.
Diverse, Equal Opportunity:
They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.
Competitive Compensation and Benefits:
They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.
Personal Data Protection Statement for Job Applicants
Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Thank You
We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.
THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Analytical Skills
Workplace Safety
Vehicles
MS Word
Communication Skills
Customer Satisfaction
Team Player
Customer Service