Sales & Operations (Senior Executive / Assistant Manager)

1 month ago


Singapur, Singapore SWIMWERKS ASIA PTE. LTD. Full time
Roles & Responsibilities

SWIMWERKS & ITS SUBSIDIARIES are expanding

We are scouting for talents to join our growing team that specializes in Learn to Swim Programme for children & Professional Courses for adults in our consumer portfolio, and Manpower Contract Outsourcing in our corporate portfolio.

SWIMWERKS IS LOOKING FOR a senior executive or assistant manager with great interest & passion for operations, developing strategies to drive operational efficiency & growth for the company, who have goals and are career-driven, and who have what it takes to be an outstanding performer.

RESPONSIBILITIES:

- Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner

- Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience

- Resolve customers’ issues and provide solutions and analysis

- Manpower scheduling & rostering duties

- Responsible for ensuring timely delivery of services, and remind customers on updates

- Identify process gaps within the department and drive improvement

- Go for site visitation to customers when required

- All other ad-hoc administrative duties as assigned

REQUIREMENT:

- An advantage if you are a certified swimming instructor, lifesaving instructor and/or lifeguard

- Strong eye for details and meticulous with numbers & data

- Comfortable working in a fast paced team

- Good timekeeper, well organized and excellent problem-solving skills

- Able to work independently, resourceful and a good team player

- Excellent communication and customer’s centric skills

- Computer literacy with MS office software


Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customer Experience
Outsourcing
Administration
Swimming
MS Office
Office Software
Team Player
Human Resources
Scheduling
Scouting
Computer Literacy
Able To Work Independently
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