Call Centre Officer, Care and Call Centre, RHSO

Job Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...

As a Senior Executive, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub's service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.You will work closely with...

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub's service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community...

Roles & Responsibilities1 Year (Renewable)Job Description Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) Manage protocols (such as fire & emergency messages) Liaise with other department enquiries and requests Manage customers’ feedback Make accurate data entry to the CRM System and maintain records. ...

Roles & Responsibilities1 Year (Renewable)Job Description Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) Manage protocols (such as fire & emergency messages) Liaise with other department enquiries and requests Manage customers’ feedback Make accurate data entry to the CRM System and maintain records. ...

Responsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detail.Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.Negotiate...

Responsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detail.Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.Negotiate...

Job Description Deliver consistent good customer service including inquiries, and complaints at all times Be customer-centric with both internal and external stakeholders via all communication channels. Handle phone and email enquiries of current and prospective customers Advise and promote the value of our services to the customers. Address enquiries,...

Categories: Student Care/Enrichment Are you keen to contribute to quality care, learning opportunities and meaningful engagement for students with disabilities? As a Care Facilitator with Rainbow Centre, you will support students’ life skills development and enhance their accessibility to community resources. Our out-of-school-hours student...

Categories: Student Care/Enrichment Are you keen to contribute to quality care, learning opportunities and meaningful engagement for students with disabilities? As a Care Facilitator with Rainbow Centre, you will support students’ life skills development and enhance their accessibility to community resources. Our out-of-school-hours student...

Roles & ResponsibilitiesHandle customers' inquiries through phone calls, email, live chat, and instant messagingManage fire & emergency protocolsLiaise with other departments for inquiries and requestsManage and respond to customers' feedbackEnsure accurate data entry in the CRM System and maintain recordsParticipate in required trainings, tests, and...

5 Days / 8:30 am to 5:30 pm OT Opportunities **Full-Time Staff Benefits + 1 Months AWS + EXTRA Incentives + Monthly Basic Salary** Possess Diploma / ITE / A Levels / O Level Qualifications Liaise With Mandarin Speaking Clients from Singapore , Malaysia , China , HK, Taiwan & Japan. Good Command In English & Mandarin Min 5 Years of Relevant Experience...

Temp Customer Service Assistant (Call Centre)6 monthsWalking distance from Braddell MRT$12.50/hourMondays to Fridays from 8.30am to 6.00pm.Will be required to work alternate weekends (either Saturdays/Sundays from 8.30am to 12.30pm) – will not be scheduled for weekends duty all the time but must be comfortable working on weekendsJob Responsibilities &...

6 Months - 1 year ContractNovenaUp to 4.5kResponsible for the effective and efficient management of Centre’s call centre and customer service areasProvides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.Lead the review and implementation of...

6 Months - 1 year ContractNovenaUp to 4.5kResponsible for the effective and efficient management of Centre’s call centre and customer service areasProvides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.Lead the review and implementation of...

JOB SUMMARY Assist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Ensuring all GRAs are well trained and to be readily groomed for the next position. JOB DUTIES AND RESPONSIBILITIES Ensure all Standard...

Call Centre Agent (Gov Project)Location: UbiWorking Hours: 8.30am to 6pm (Mon to Fri)Salary: $13 per hourContract Duration: 6 monthsJob Responsibilities:Answering and managing incoming callsProviding excellent customer serviceHandling customer inquiries and resolving issuesSend your resume and indicate the role(s) you want to apply for to:Email: :...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! Responsibilities:Handle inbound / outbound calls, emails, and chats...

Roles & ResponsibilitiesOverviewPERTAPIS CENTRE FOR WOMEN AND GIRLS provides residential care for young women victim of abuse, coming from dysfunctional families or in conflict with the law. The centre offers shelter, care and protection to 100 women from 14 to 21 years old. We run a variety of programs to facilitate self development, confidence building &...

Roles & ResponsibilitiesOverviewPERTAPIS CENTRE FOR WOMEN AND GIRLS provides residential care for young women victim of abuse, coming from dysfunctional families or in conflict with the law. The centre offers shelter, care and protection to 100 women from 14 to 21 years old. We run a variety of programs to facilitate self development, confidence building &...