Senior Assistant Manager, Care and Call Centre, RHSO(4739)

Job Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...

As a Senior Executive, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub's service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.You will work closely with...

OverviewThe NUHS Regional Health System (RHS) comprises of NUHS institutions, associated government and regulatory authorities and community partners that work together to look after the health of the population in the West. The Ministry of Health (MOH) has been co-creating SG Health, a population based approach to health and healthcare delivery, with the...

OverviewThe NUHS Regional Health System (RHS) comprises of NUHS institutions, associated government and regulatory authorities and community partners that work together to look after the health of the population in the West. The Ministry of Health (MOH) has been co-creating SG Health, a population based approach to health and healthcare delivery, with the...

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSOOverviewAs a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key...

Strategy and workplanSupport reporting officer in the development of strategy and workplans together with management and RHSOSupport reporting officer to provide updates on workplan progress to RHSO and NUHS senior managementProject ManagementOversee end-to-end project management of assigned collaboration/programmeEnsure that programme is on track to meet...

Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:- Transition care programme- Community Health PostsSupport in operations planning in the following assigned areas:- Data analysis and monitor workload- Manpower planning and management- Collaborate and engage community...

Reporting to the Deputy Director, Operations, RHS Office, the successful candidate will lead the community care team operations in assigned area to improve health and anchor care in the community.Job Responsibilities:1) Lead community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following...

Roles & Responsibilities1 Year (Renewable)Job Description Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) Manage protocols (such as fire & emergency messages) Liaise with other department enquiries and requests Manage customers’ feedback Make accurate data entry to the CRM System and maintain records. ...

Categories: Student Care/Enrichment Are you keen to contribute to quality care, learning opportunities and meaningful engagement for students with disabilities? As a Care Facilitator with Rainbow Centre, you will support students’ life skills development and enhance their accessibility to community resources. Our out-of-school-hours student...

OverviewAs a member of the Precinct Planning and Development Department under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.This is an individual contributor role. The successful candidate will...

Reporting to Director, Operations, RHS Office, the incumbent will Iead in developing healthy precincts and building community partnership to keep the community healthy.Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.Job Responsibilities:Lead in conceptualising the...

Job Description:Recruit, train and supervise volunteers to support the implementation of Active Ageing activities at designated Active Ageing centres.Work closely with the Senior Care and Active Ageing teams to coordinate administrative, finance and procurement processes for Active Ageing services.Assist the Manager for Active Ageing services in all MOH...

Job Description As a Care Associate, you will assist to deliver care duties to our seniors at Senior Day Care Centre (SCC). You will be part of an integrated care team that delivers a person-centred care model for our seniors, including persons with dementia. Ideally, this person should also be promoting seniors' independence and maintaining their...

Job Description You are responsible for managing and supervising a team of support staff to ensure the smooth operations of the Day Care Centre. Duties include staff management, Client's enquires, feedbacks and complaints and client's behavior management. A. Manage daily centre operations Ensure the smooth management of centre operations e.g....

Job Description You are responsible for managing and supervising a team of support staff to ensure the smooth operations of the Day Care Centre. Duties include staff management, Client's enquires, feedbacks and complaints and client's behavior management. A. Manage daily centre operations Ensure the smooth management of centre operations e.g....

Job DescriptionConduct daily vital signs, and monitoring the health of clients.Administer medications, after being trained.Act on clients' irregular conditions / changes in behaviours, report to manager and caregiver if necessary, record in communication notes, submit incident report where needed.Respond to emergency and accidents. Use of PPE if...

Job Description Deliver consistent good customer service including inquiries, and complaints at all times Be customer-centric with both internal and external stakeholders via all communication channels. Handle phone and email enquiries of current and prospective customers Advise and promote the value of our services to the customers. Address enquiries,...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! Responsibilities:Handle inbound / outbound calls, emails, and chats...

St Luke’s Eldercare (SLEC) is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, with a mission to be a healthcare provider enriching lives in the communities. We are committed to providing exceptional care for our elders in our families.Within our network of...