Service Specialist
3 weeks ago
As a Service Specialist, providing exceptional service should be part of your core value and your driving mission is to ensure your customers will experience a memorable time with us
To do so, you will also need to ensure all critical touch points are well prepared for you to execute your driving mission, and these are;
- Ensuring the restaurant floor is ready to welcome your guests
- All service stations are well-prepared to assist you in the delivery of your service acumen
- Receiving enquiries and ensuring customers' requirements are accounted for and assisting in making it happen
- Processing all cash/credit transactions at the end of guests' meals and ensuring everything is accounted for
- Provide service recovery as and when unforeseen situations occur causing your guest's experience to be affected
- You will also learn to create various beverages for your guests
- Ensuring dining area is always clean and welcoming for your next round of guests
Tell employers what skills you have
Food Safety
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Service Recovery
serving beverages
Preparing hot beverages
Serve beverages
Cashiering
Communication Skills
Team Player
Customer Service
wines and beverages
Hospitality
Alcoholic Beverages
Customer Service Experience
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