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Programme Coordinator

3 months ago

Singapur, Singapore Swim Centre Verhoef Full time

The role

  As a Programme Coordinator & Client Experience Officer, you will be the friendly face and voice of our swim school, ensuring that every interaction with our clients is positive and memorable.  Your responsibilities include:

 

  • Greeting clients and the families warmly and assisting them with inquiries, registrations and scheduling.
  • Providing information about our swim programmes, facilities and policies with enthusiasm and clarity. 
  • Handling phone, email and in-person inquiries promptly and professionally.
  • Managing client accounts, payments and records accurately.
  • Resolving client concerns and ensuring their overall satisfaction with our school’s services.
  • Collaborating with swim coaches and other team members to coordinate class schedules and maintain a smooth operation.  

 

What we’re looking for

  • Excellent communication skills with a friendly and professional demeanor.
  • Strong customer service orientation and the ability to handle inquiries and concerns effectively.
  • Organizational skills with attention to detail and accuracy in data entry and record-keeping. 
  • Ability to multitask in a fast-paced environment and adapt to changing priorities.
  • Passion for swimming and genuine desire to promote water safety and enjoyment. 
  • Ability to work independently and as part of a team
  • Previous customer service experience is preferred but no required. 

 

If you are ready to dive into a rewarding career where you can make a splash every day, we want to hear from you Join us in providing exceptional service and helping individuals of all ages embark on their swimming journey. 

 

To apply, please submit your resume with a cover letter outlining why you are the perfect fit for aquaDucks Programme Coordinator & Client Experience Ambassador position. We look forward to welcoming you to our team

 



Work Schedule:
This job has the following work schedule:
6 hours shift

Retail hours

Morning shift

Afternoon shift

10 to 20 hours / week

Benefits & Perks
This job has the following benefits:
Employee discounts

This job is located in Pasir Panjang, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast
Don’t miss out an opportunity to advance your career to the next level.