![Mystery Diner](https://media.trabajo.org/img/noimg.jpg)
Account Manager
1 month ago
Company: Mystery Diner
Position: Account Manager
Location: Admiralty, North, Singapore
Schedule: Full Time, 30 to 40 hours/week
Mystery Diner is a reputable company in the food and beverage industry that specializes in providing mystery shopper services to businesses looking to improve their customer experience. We are currently seeking a dedicated and experienced Account Manager to join our team in Admiralty, North, Singapore.
As an Account Manager, you will be responsible for managing a portfolio of clients and ensuring their satisfaction with our services. You will act as the main point of contact between the company and our clients, providing support, guidance, and solutions to any issues that may arise. You will also be responsible for maintaining accurate records of client interactions and transactions, as well as providing regular reports to management on client performance and satisfaction.
Key Responsibilities:
- Build and maintain strong, long-lasting relationships with clients
- Serve as the primary point of contact for all client inquiries and issues
- Identify opportunities to upsell additional services to existing clients
- Provide ongoing support and guidance to clients to ensure their satisfaction
- Collaborate with internal teams to address client needs and concerns
- Maintain accurate records of client interactions and transactions
- Prepare and present regular reports on client performance and satisfaction to management
- Stay up to date on industry trends and market conditions to better serve clients
Qualifications:
- Bachelor's degree in Accounting, Finance or related field
- Proven experience in account management or similar role
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and accounting software
- Knowledge of industry trends and market conditions
If you are a motivated and results-driven individual with a passion for customer service and account management, we would love to hear from you. Join our team at Mystery Diner and help us deliver exceptional service to our clients in Admiralty, North, Singapore.
Work Schedule:
This job has the following work schedule:
30 to 40 hours / week
Benefits & Perks
This job has the following benefits:
Disability insurance
This job is located in Admiralty, North, Singapore.
Are you interested in this position? If so, apply now and get a response from us fast
Don’t miss out an opportunity to advance your career to the next level.
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