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Desktop Engineer

3 months ago


Singapore ALPHAEUS PTE. LTD. Full time

About the job:

  • Provide first level end-user support, including computer troubleshooting, application troubleshooting/installation, basic
  • networking issue
  • Handling and logging all walk in/send in incident report and follow up outstanding cases
  • To support project implementations as and when requested
  • Solving user's applications problems such as Office365, messaging, etc
  • Problems accessing to network resources
  • Training for users on standard applications on one-on-one basis during helpdesk service
  • Software upgrade
  • Sourcing and installation of new software
  • Inventory control on a half-yearly basis
  • PC tuning
  • Training for users on hardware usage

About you:

  • Min Higher Nitec in IT related fields
  • Min 1 year End user support experience, Desktop or Technical Service Desk.
  • Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.