Train Captain, North South East West Line
2 months ago
Duties & Responsibilities
- Provide professional image and excellent service to enhance commuters travel experience
- Operate passenger trains competently with in-depth knowledge of train operations and technicalities that include analyzing of train faults systematically ensuring delays and incidents arising in train service responded promptly and handled appropriately
- Adhere to organizational standard operating procedures (SOPs) and work instructions to provide safe, secure, reliable and efficient train service while operating a train
- Make effective radio communication with Operation Control Centre to report operational and situation updates
- Make in-train public address announcement to update operational and train information to commuters onboard trains
- Be vigilant and report to Operation Control Centre of any safety and security threats and/or infringement within railway premises
- Perform emergencies response procedures and assist in rail service incident management recovery and incident investigations in accordance with organization service recovery standard operating procedures
- Assist commuters in distress, or casualties during an emergency
- Participate in the continuous improvement of work systems and processes
Qualifications & Work Experience
- NITEC in an Engineering discipline.
- Able to work shift including weekends and public holidays
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