Technical Consultant

4 weeks ago

Singapore NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Technical Consultant is to lead and manage the overall data center facility solution from presales to post-sales stages including direct interface with customer to obtain the user requirement, develop the fit-for-purpose solution, and deliver the data center services for data center business opportunities in APAC with an objective of ensuring an appropriate technical information and designed solution to meet the customer's requirement and support business growth. This position requires extensive work with both internal teams (including sales, product management and operations) and various external stakeholders.

Working at NTT

Key Roles and Responsibilities:

Presales Support:

  • Lead, design, develop and manage the overall critical facility solution (including both technical and operational aspect) of strategic deals and/or due diligence activities for both data center for the assigned opportunities to customers, partners and prospects.
  • Provide technical expertise and credibility to the customers and collecting customer business and technical requirements to formulate and develop the winning solution.
  • Collaborating with internal stakeholders to design and develop the customized solution including solution proposal, technical scoping, procurement formation, costing estimation, pricing strategy and implementation plan as well as establish and define the user acceptance criteria and testing plan with in-house design engineering and project management teams to match business and customer's requirements.
  • Provides technical support in sales presentations, customer meetings, including deliver presentation and conduct the data centre site tour.

Quality Management:

  • Define, develop and maintain up-to-date technical information database of each data center products and aligning the critical technical figures with product owners and operation team for any change of infrastructure system.

Lead for Customization Provisioning:

  • Lead, manage and deliver the customization provisioning to the customer with direct interfacing and coordination with both external customer and all internal stakeholders.

Training Support:

  • Define and develop the technical training material to the internal customers (sales, product consultant, product owner, etc.) for any update about data centre development.

Knowledge, Skills and Attributes:

  • Knowledge of engineering principles, best practices, and local regulations, data centre product specifications and service-level agreement.
  • Excellent English written and presentation communications skills.
  • Outstanding interpersonal skills – ability to professionally communicate and interact with all levels of internal and external customers.
  • Self-motivate and able to work independently under tight timeline.


Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in mechanical, electrical or building services engineering
  • Relevant certification


Required Experience:

  • Minimum 10 years of work experience in data center or building construction industries
  • Data center critical facility design or engineering
  • Project management
  • Work experience in critical facility design & engineering or operations team in hyperscale cloud providers (advantage)
  • Work in presale position (advantage)

Skills Summary

Business Acumen, Commercial Acumen, End-to-End Testing, Technical Architecture, Technical Architecture Design, Technology Roadmap, Technology Solutions Development

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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