customer service officer up to

1 month ago


Singapore RAPID RECRUITMENT ASIA PTE. LTD. Full time

Job Summary:

  • 12-Months Convertible Contract
  • Up to $2500 + AWS
  • 5.5 Days - Monday to Friday (9am to 5pm), Saturday (9am to 2pm)
  • Bedok (Walkable distance from Bedok MRT)

Job Responsibilities:

  • Monitor the service quality to ensure customer / experience / service quality meet the standard.
  • Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
  • Review and enhance processes and procedures to ensure efficiency of the operation.
  • Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
  • Make outgoing calls to customers.
  • Resolve complicated / escalated issues.
  • Ability to work under pressure and manage customers' expectations.

Interestedcandidates, kindly WhatsApp 9xxxxxxx,alongside a copy of your resume.

Rapid RecruitmentAsia Pte Ltd | EA License No: 16C8261

Tan Sze ChingShannon | EA Personnel No: R


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