![Jenga Corp Pte Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
1 month ago
Interested applicants MUST apply by resume and cover letter through emailing We MUST receive an email application from you in order to consider you.About the role:
- Manage assigned account base and business segments;
- Understand and gather clients' requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
- Work closely with clients to ensure positive impact and sustainable results;
- Manage and ensure clients are compliant with relevant statutory and regulatory requirements;
- Manage and mitigate risks;
- Maintain a strong understanding of the competitive landscape, industry trends and emerging technologies in the blockchain and cryptocurrency space;
- Research, business analysis and process re-engineering based on industry's best practices and accelerators;
- Manage client files and update information daily in accordance to the Company's policies and procedures;
- Identify and establish partnerships with key stakeholders, industry associations to drive user acquisition and brand awareness
- Monitoring and reporting of personal sales activities and performances;
You should have:
- Education in Accounting, Finance, Economics, Commerce or related major;
- Outstanding problem-solving skills with demonstrated ability to identify business issues, conduct analyses and synthesise conclusions into recommendations
- Strong general business acumen, broad understanding of current Finance trends and technologies, their impact on business strategy;
- Positive attitude, driven and ready to take on challenges;
- Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
- Ability to work independently, to take initiative and to overcome obstacles;
- Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
- High degree of flexibility in a demanding, fast-paced and frequently changing environment;
- Strong service orientation in responding to customer needs;
- Excellent oral and written communication skills (both in English and Chinese to better manage the clients);
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 13 August 2024
- Expected salary: $2,500 - $3,500 per month
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