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Customer Service Officer

2 months ago


Downtown Core, Singapore Jenga Corp Pte Ltd Full time

About the role:

  • Provide administrative support to the Business Development team;
  • Manage client files and update information daily in accordance to the Company’s policies and procedures;
  • Manage clients’ onboarding;
  • Paperwork preparation for clients’ bank account openings;
  • Paperwork preparation for clients’ visa applications;
  • Research and identify Singapore governmental compliance updates and industry trends;
  • Develop marketing materials;
  • Following up with clients on necessary paperwork to ensure governmental compliance are met;
  • Managing specific clients

You should have:

  • Outstanding problem-solving skills;
  • Positive attitude, driven and ready to take on challenges;
  • Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
  • Ability to work independently, to take initiative and to overcome obstacles;
  • Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
  • High degree of flexibility in a demanding, fast-paced and frequently changing environment;
  • Strong service orientation in responding to customer needs;
  • Excellent oral and written communication skills (both in English and Chinese to better manage the clients);

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $2,500 - $3,500 per month