URGENT Passenger Relations Officer x 2

1 month ago


Singapore P-SERV Full time

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a partof their team

Job Scope:

  • Handle customer inquiries, both face-to-face and over the telephone at the counter
  • Assist passengers with general wayfinding and provide information on various services
  • Administer the handling of lost and found items
  • Administer the loan of amenities such as wheelchairs and baby strollers
  • Provide basic frontline car park services, including answering inquiries, parking redemption, and basic troubleshooting for redemption
  • Offer visitor information on Singapore, including transport, accommodation, communication, and places of interest
  • Facilitate customer online purchase collections and address related inquiries
  • Undertake other ad-hoc duties as required by the team

Requirement:

  • Minimum GCE O level with 1 to 2 years of Customer Service experience
  • Possess a strong service aptitude and have a passion for providing good customer serviceOut-going personality, able to proactively engage passengers of diverse backgrounds, nationalities, age through active interaction

Other Information: Working Location: Seletar AirportWorking Hours: 730am to 730pm / 8am to 8pm / 930am to 930pm / 10am to 10pm Salary up to $2200 per month

Part Timer Welcome $11 per hour

To apply:Interested applicants please email to

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494EA Personnel Registration No. R Agnes Ng)UEN No. 19xxxxxxxZ



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