Passenger Service Associate

SummaryAs a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers' departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.Key...

JOB DESCRIPTIONJob title: Passenger Service AssociateReporting to: Duty Manager (PAX) and Passenger Service Specialist (PSS)Grade: GE 3Overall Responsibilities:Reporting to the Duty Manager (PAX) and Passenger Service Specialist (PSS), you are responsible for creating a pleasant experience for passengers' departure.Duties & Responsibilities: Take charge of...

Summary Benefit:Basic $2100Rotating Shift5 days workLocation: Changi AirportFriendly working environmentResponsibilities:Handling check-in duties and assisting passengers at self-check-in kiosks and automated bag drop kiosks.Ensuring the accuracy of boarding pass information and matching the passenger's name on the passport with the boarding pass for the...

JOB DESCRIPTIONJob title: Passenger Services SpecialistReporting to: Duty Manager (PAX) and Airline Relation Manager (ARM)Grade: GE 4Overall Responsibilities:Reporting to the Duty Manager (PAX) and Airline Relation Manager (ARM), you are responsible for providing overall day to day supervision and creating a pleasant experience for passengers'...

Provide assistance to passengers with special needs to/from flights Provide buggy services, to assist ferry passengers with to/from flights Assist in various special services duties to passengers (e.g. disable/ paraplegic passengers, unaccompanied minors, young passengers, nonEnglish speaking passengers, and elderly passengers, etc)Requirements: Relevant...

Full TimeOperationsPosted on 14 Jul 2022Responsibilities: Handle passenger boarding at Boarding Gate/Pontoon Ensure smooth passenger traffic, baggage operations and land transport access that meet terminal users' needs. Check in passengers Handle boarding process Enforce workplace safety and health rules within terminal Carry out crowd control and emergency...

_Responsibilities _Handle passenger boarding at Boarding Gate/PontoonHandle baggage Check-inHandle passengers disembarkationProvide excellent service to passengersFollow safety, housekeeping, security and health procedures_Requirements _ Minimum 'O' level qualification- Able to perform 2-3 days shift work (Weekdays/Weekends):_Knowledge and Hands on...

Roles & ResponsibilitiesJob Description Provide assistance to passengers with special needs to/from flights Provide buggy services, to assist ferry passengers with to/from flights Assist in various special services duties to passengers (e.g. disable/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and...

**********SINGAPOREANS ONLY **********CUSTOMER SERVICE AGENT (AIRPORT) – Contract• $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)• FLEXI Position is available, please indicate FLEXI when dropping a text, and indicate your preferred working days and shifts. (min 3 weekdays + 1 weekend highly preferred)• Compulsory...

**********SINGAPOREANS ONLY **********CUSTOMER SERVICE AGENT (AIRPORT) – Contract• $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)• FLEXI Position is available, please indicate FLEXI when dropping a text, and indicate your preferred working days and shifts. (min 3 weekdays + 1 weekend highly preferred)• Compulsory...

Take charge of the various work areas in Passenger Services operations. Oversee flight handling for airlinesEnsure close liaison with Airline Relations Manager on all matters pertaining to operationsTakes charge and direct staff on all aspects of customer service delivery and performance to airline customers and their passengersSubmit daily handling reports...

6mth Airport Passenger Service Ambassador - up$2500, Nitec OK Come work in World No.1 AIRPORT NO EXPERIENCE NEEDED Once in a life-time experience Comprehensive training provided Excellent resume boosterWorking location: any Changi terminalsWorking hours: Airport Shift-work requiredResponsibilities- provide excellent Changi Experience to all passengers-...

6mth Airport Passenger Service Ambassador - up$2500, Nitec OK Come work in World No.1 AIRPORT NO EXPERIENCE NEEDED Once in a life-time experience Comprehensive training provided Excellent resume boosterWorking location: any Changi terminalsWorking hours: Airport Shift-work requiredResponsibilities- provide excellent Changi Experience to all passengers-...

Job Description & RequirementsResponsibilities:Handle First Class check in and lounge operations, and coordinate/liaise with ground & traffic staff.Attend to, follow up and liaise with relevant departments on all passenger requests, queries and feedback,Attend to phone callsAssist/Engage with customers waiting to be checked in,assist passengers in a flight...

Priority Passenger Services (PPS) ManagerResponsibilities:Key Responsibilities Engage Singaporebased PPS Club members, especially highvalue customers to ensure a seamless travel experience through various proactive initiatives Complaint resolution through winwin approaches and mitigating future lapses PPS Club events management for the purpose of hosting and...

Join our client, a top Aviation Industry leader We're expanding our Customer Service Team and need you Job Highlights: Concierge Experiences Flexible Shifts Transportation ClaimsJob Description: Triage health documents & vaccination certificates Guide passengers to Automated Check-In Kiosks Manage entrances to FAST Assistance queue Assist with baggage &...

Join our client, a top Aviation Industry leader We're expanding our Customer Service Team and need you Job Highlights: Concierge Experiences Flexible Shifts Transportation ClaimsJob Description: Triage health documents & vaccination certificates Guide passengers to Automated Check-In Kiosks Manage entrances to FAST Assistance queue Assist with baggage &...

**********SINGAPOREANS ONLY **********CUSTOMER SERVICE AGENT (AIRPORT) – Contract• $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)• FLEXI Position is available, please indicate FLEXI when dropping a text, and indicate your preferred working days and shifts. (min 3 weekdays + 1 weekend highly preferred)• Compulsory...

**********SINGAPOREANS ONLY **********CUSTOMER SERVICE AGENT (AIRPORT) – Contract• $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)• FLEXI Position is available, please indicate FLEXI when dropping a text, and indicate your preferred working days and shifts. (min 3 weekdays + 1 weekend highly preferred)• Compulsory...

Key Responsibilities: Ensure smooth operations of the SilverKris Lounge (SKL) and Krisflyer Gold Lounge (KFGL). Provide personalised service and assistance to our premium passengers at the SKLs, KFGLs and various areas of the airport. Handle and resolve escalated passenger complaints. Perform backroom duties such as monitoring flights and liaising with...