![Singapore Cruise Centre Pte Ltd.](https://media.trabajo.org/img/noimg.jpg)
Passenger Service Officer
2 weeks ago
Operations
Posted on 14 Jul 2022
Responsibilities:
- Handle passenger boarding at Boarding Gate/Pontoon
- Ensure smooth passenger traffic, baggage operations and land transport access that meet terminal users' needs.
- Check in passengers
- Handle boarding process
- Enforce workplace safety and health rules within terminal
- Carry out crowd control and emergency services when needed
- Assist passengers with special needs.
- Perform quick remedial actions on standard equipment breakdown
- Handle baggage Checkin
- Ensure baggage are correctly and safely loaded on board
- Oversee porter services
- Manage cash handling for excess weight at ferry terminals
- Carry out crowd control and emergency services when needed
- Handle passengers disembarkation
- Check passport and supporting documents for disembarkation
- Ensure passengers follow safe disembarkation practice
- Assist passengers with special needs
- Provide excellent service to passengers
- Attend to passenger's requests, enquiries and complaints
- Record service standards and ensure service targets are met.
- Monitor performance of contractors and report any shortcomings
- Follow safety, housekeeping, security and health procedures
- Conduct daily inspection to ensure overall cleanliness and safety at terminal
- Monitor and report any nonconformances or incidents pertaining to safety, security and health regulations
Requirements:
- Minimum 'O' level qualification
- Able to perform 6 days shift work
- Knowledge and Hands on experience on Passenger Services
- Generally works in a Ferry/Cruise terminal environment but may occasionally be required to perform job duties outside of the typical terminal setting
Work Locations
- Tanah Merah, Harbour Front, Pasir Panjang
Find us:
Address:
1 Maritime Square
Singapore 099253
Contact:
Our hiring team shall contact you within short notice.
-
Passenger Service Officer
2 weeks ago
Singapore SINGAPORE CRUISE CENTRE PTE. LTD. Full time_Responsibilities _Handle passenger boarding at Boarding Gate/PontoonHandle baggage Check-inHandle passengers disembarkationProvide excellent service to passengersFollow safety, housekeeping, security and health procedures_Requirements _ Minimum 'O' level qualification- Able to perform 2-3 days shift work (Weekdays/Weekends):_Knowledge and Hands on...
-
Passenger Services Associate
2 weeks ago
Singapore GTRSG PTE. LTD. Full timeJOB DESCRIPTIONJob title: Passenger Service AssociateReporting to: Duty Manager (PAX) and Passenger Service Specialist (PSS)Grade: GE 3Overall Responsibilities:Reporting to the Duty Manager (PAX) and Passenger Service Specialist (PSS), you are responsible for creating a pleasant experience for passengers' departure.Duties & Responsibilities: Take charge of...
-
Passenger Services Executive
2 weeks ago
Singapore ARROWSERV PTE. LTD. Full timeProvide assistance to passengers with special needs to/from flights Provide buggy services, to assist ferry passengers with to/from flights Assist in various special services duties to passengers (e.g. disable/ paraplegic passengers, unaccompanied minors, young passengers, nonEnglish speaking passengers, and elderly passengers, etc)Requirements: Relevant...
-
Passenger Services Specialist
2 weeks ago
Singapore GTRSG PTE. LTD. Full timeJOB DESCRIPTIONJob title: Passenger Services SpecialistReporting to: Duty Manager (PAX) and Airline Relation Manager (ARM)Grade: GE 4Overall Responsibilities:Reporting to the Duty Manager (PAX) and Airline Relation Manager (ARM), you are responsible for providing overall day to day supervision and creating a pleasant experience for passengers'...
-
Passenger Service Associate
2 weeks ago
Singapore GTRSG PTE. LTD. Full timeDuties & Responsibilities: Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops Take charge of assigned flights, reporting to the PSS for preflight briefings, ensuring correct flight numbers, destinations, and departure times, checking in passengers and processing documentation, and handling passengers...
-
Passenger Relations Officer
2 weeks ago
Singapore WSH EXPERTS PTE LTD Full timeJob Description & RequirementsResponsibilities:Handle First Class check in and lounge operations, and coordinate/liaise with ground & traffic staff.Attend to, follow up and liaise with relevant departments on all passenger requests, queries and feedback,Attend to phone callsAssist/Engage with customers waiting to be checked in,assist passengers in a flight...
-
Passenger Services Associate
2 months ago
Singapore SATS ASIA-PACIFIC STAR PTE. LTD. Full timeSummaryAs a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers' departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.Key...
-
Passenger Services Executive
1 month ago
Singapore ARROWSERV PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Provide assistance to passengers with special needs to/from flights Provide buggy services, to assist ferry passengers with to/from flights Assist in various special services duties to passengers (e.g. disable/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and...
-
Passenger Service Associate
2 weeks ago
Singapore STAFFKING PTE LTD Full timeSummary Benefit:Basic $2100Rotating Shift5 days workLocation: Changi AirportFriendly working environmentResponsibilities:Handling check-in duties and assisting passengers at self-check-in kiosks and automated bag drop kiosks.Ensuring the accuracy of boarding pass information and matching the passenger's name on the passport with the boarding pass for the...
-
Duty Manager, Passenger Services
2 months ago
Singapore SATS ASIA-PACIFIC STAR PTE. LTD. Full timeTake charge of the various work areas in Passenger Services operations. Oversee flight handling for airlinesEnsure close liaison with Airline Relations Manager on all matters pertaining to operationsTakes charge and direct staff on all aspects of customer service delivery and performance to airline customers and their passengersSubmit daily handling reports...
-
Passenger Relations Officer
2 weeks ago
Singapore Singapore Airlines Full timeKey Responsibilities: Ensure smooth operations of the SilverKris Lounge (SKL) and Krisflyer Gold Lounge (KFGL). Provide personalised service and assistance to our premium passengers at the SKLs, KFGLs and various areas of the airport. Handle and resolve escalated passenger complaints. Perform backroom duties such as monitoring flights and liaising with...
-
6mth Airport Passenger Service Ambassador
4 weeks ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full time6mth Airport Passenger Service Ambassador - up$2500, Nitec OK Come work in World No.1 AIRPORT NO EXPERIENCE NEEDED Once in a life-time experience Comprehensive training provided Excellent resume boosterWorking location: any Changi terminalsWorking hours: Airport Shift-work requiredResponsibilities- provide excellent Changi Experience to all passengers-...
-
6mth Airport Passenger Service Ambassador
2 months ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full time6mth Airport Passenger Service Ambassador - up$2500, Nitec OK Come work in World No.1 AIRPORT NO EXPERIENCE NEEDED Once in a life-time experience Comprehensive training provided Excellent resume boosterWorking location: any Changi terminalsWorking hours: Airport Shift-work requiredResponsibilities- provide excellent Changi Experience to all passengers-...
-
Passenger Sales Officer
1 month ago
Singapore EVA AIRWAYS CORPORATION Full timeRoles & ResponsibilitiesPASSENGER SALES OFFICER(Location: Tampines Central)Responsibilities Retain & grow existing account portfolio Outdoor Sales calls Develop and implement strategic plans, pricing policies, marketing programmes and sales forecasting Manage ad-hoc duties as assigned by the managerRequirements Minimum GCE ‘O’ Level Minimum 1 year...
-
Passenger Sales Officer
2 weeks ago
Singapore EVA AIRWAYS CORPORATION Full timeRoles & ResponsibilitiesPASSENGER SALES OFFICER(Location: Tampines Central)ResponsibilitiesRetain & grow existing account portfolio Outdoor Sales calls Develop and implement strategic plans, pricing policies, marketing programmes and sales forecasting Manage ad-hoc duties as assigned by the managerRequirementsMinimum GCE 'O' Level Minimum 1 year experience...
-
Priority Passenger Services
2 weeks ago
Singapore Singapore Airlines Full timePriority Passenger Services (PPS) ManagerResponsibilities:Key Responsibilities Engage Singaporebased PPS Club members, especially highvalue customers to ensure a seamless travel experience through various proactive initiatives Complaint resolution through winwin approaches and mitigating future lapses PPS Club events management for the purpose of hosting and...
-
Airport Airline Passenger Services Associate
4 weeks ago
Singapore EVERGENCE PTE. LTD. Full time**********SINGAPOREANS ONLY **********CUSTOMER SERVICE AGENT (AIRPORT) – Contract• $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)• FLEXI Position is available, please indicate FLEXI when dropping a text, and indicate your preferred working days and shifts. (min 3 weekdays + 1 weekend highly preferred)• Compulsory...
-
Airport Airline Passenger Services Associate
1 month ago
Singapore EVERGENCE PTE. LTD. Full time**********SINGAPOREANS ONLY **********CUSTOMER SERVICE AGENT (AIRPORT) – Contract• $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)• FLEXI Position is available, please indicate FLEXI when dropping a text, and indicate your preferred working days and shifts. (min 3 weekdays + 1 weekend highly preferred)• Compulsory...
-
Singapore ELITEZ PTE. LTD. Full timeJoin our client, a top Aviation Industry leader We're expanding our Customer Service Team and need you Job Highlights: Concierge Experiences Flexible Shifts Transportation ClaimsJob Description: Triage health documents & vaccination certificates Guide passengers to Automated Check-In Kiosks Manage entrances to FAST Assistance queue Assist with baggage &...
-
Singapore ELITEZ PTE. LTD. Full timeJoin our client, a top Aviation Industry leader We're expanding our Customer Service Team and need you Job Highlights: Concierge Experiences Flexible Shifts Transportation ClaimsJob Description: Triage health documents & vaccination certificates Guide passengers to Automated Check-In Kiosks Manage entrances to FAST Assistance queue Assist with baggage &...