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It Support Engineer
1 month ago
[Order Number: ]
Responsibilities Manage information technology and computer system including onboarding process for new hires Perform regular checks and maintain availability of network and system equipment Assist in regular enforcement and inspections of cybersecurity policies Responsible for vendors/contractor\'s management Provide Level1/Level2 support to resolve IT issues onsite for internal users and external customers Able to install, configure, and maintain Ubuntu/Red Hat/Windows operating systems Perform backup and monitor all installed systems and infrastructure hosted in Cloud related to company\'s products and solution Maintain documentation in detail following company\'s Quality Management policies and QMS Collect data and record technical issues and troubleshooting steps in details leading to root cause analysis by Level3 and developer Support delivery, pre-sales/commissioning and post-sales activities with sales team Provide training to end users and distributors/resellers Able to travel to clinics whenever the clinics have problems with the mobile apps and travel to patients\' home to help patients put on the medical devices Able to work independently on weekends on ad-hoc basis Help to improve IT and product related documentation, training, and processes Assist and support operation of office video conferencing systems Assist to retrieve recordings from office CCTV system Any other duties as and when assigned by immediate superior on ad-hoc basis Requirements At least 2 years of relevant working experience Well-versed in setting up Windows, Ubuntu, Red Hat Operating System Experience in setting up and configuring Wi-Fi/LAN network infrastructure, Docker, databases MySQL Able to troubleshoot and perform root cause analysis of user reported problem, debugging, and identifying issues on Windows, Office 365, mobile devices, and software glitches Familiar with support tools like Zendesk, Jira etc. [Advantage] Experience working in a healthcare industry Microsoft and Network certification To Apply, please kindly email your updated resume to
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel Name: Tay Su Lynn, May
EA Personnel Reg. no.: R1875900
EA License no.: 07C5771
Additional Information
Career Level
Senior Executive
Qualification
Diploma, Advanced/Higher/Graduate Diploma
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.
EA License No.: 07C5771
Kimiya Shibazaki
Registration NO.: \xe2\x80\x8bR1325719
We agree to protect all personal information and contact details sent to us via your resume according to the Personal Data Protection Act (PDPA) with effect from 2nd July 2014.
All information collected is strictly for the purpose of processing your job application and internal administrative use.
By sending your resume to us, you acknowledge your consent to the collection and use of your personal data for the above purposes only.
Our Company\'s Privacy Policy:
Do not hesitate to contact our officer if you have further queries with regards to the Personal Data Protection Act.
Data Protection Officer: Mr. Kimiya Shibazaki
Contact:
[*PDPA clause]
Your data may be used by our affiliated companies under WILL Group Asia Pacific ) for the sole purpose of recruitment.
Additional Company Information
Registration No.
E
EA No.
07C5771
Company Size
Employees
Average Processing Time
7 days
Industry
Human Resources Management / Consulting Singapore Post
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