Sr Mgr, Solution Consulting Technology Workflows

1 month ago

Singapore ServiceNow Full time
Company Description

At ServiceNow, our technology powers the world for everyone, and our team makes it happen. We work quickly because we know time is precious, and we come up with fresh ideas that set us apart for our clients and communities. When you join ServiceNow, you become part of a group of innovators with a hunger for creativity and a passion for thinking outside the box. We understand that you excel when you're living your best life and showcasing your unique skills, so we go out of our way to support that. Together, we aspire for greatness, backing each other to turn our personal and shared aspirations into reality. The future belongs to us, and it all starts with you.

With over 7,700 customers, we cater to about 85% of the Fortune 500 companies, and we take pride in being named one of the FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

For more insights, check out Life at Now blog to hear from our team members about their journey at ServiceNow.

Not sure if you meet all the requirements listed in a job description but feeling enthusiastic about the role? Don't hesitate to submit your application. At ServiceNow, we are dedicated to fostering an inclusive space where all perspectives are valued, heard, and respected. We welcome candidates from diverse backgrounds, including those with unconventional paths that may not seem directly related to the position. We believe that skills and experiences are versatile, and having big dreams makes for exceptional candidates.

Job Description

Team

ServiceNow is on the lookout for a Solution Consulting Manager to lead a top-notch team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, focusing on Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance products. This is an opportunity to steer the growth of your team in a fast-paced setting. The Solution Consulting Manager will oversee individual career planning and development, team growth and recruitment as per the evolving needs of the sales department, and other administrative tasks related to team management.

Role

The Solution Consulting Manager will be responsible for maintaining strong relationships with counterparts in Sales, Services, Support, Marketing, and other teams to ensure coherence in organizational activities and strategies. These duties directly contribute to the primary objective of the Solution Consulting Manager: nurturing and retaining a team that consistently achieves the technical win in every deal they support for the sales teams.

Reporting to the APAC Technology Workflows Solution Consulting Senior Director, this role carries significant responsibility.

What you will be doing in this role:

  • Grasp the requirements of the Asia, India & Korea sales department and devise strategies to provide outstanding assistance, focusing on strategic sales prospects
  • Represent the Technology Workflows sector at company and industry functions through collaboration with our marketing and communication teams
  • Design solutions that highlight the wider value of IT Workflows, particularly when working with strategic collaborators
  • Train team members based on business needs and their individual career objectives
  • Establish and sustain a pool of potential Solution Consulting candidates to meet future business needs
  • Collaborate with our sales directors to prioritize regional Solution Consulting activities
  • Allocate resources to sales opportunities and consistently assess progress against targets
  • Assign resources to support demand generation efforts in marketing and other areas as needed
  • Develop and implement training programs for the team to address evolving requirements of the sales department
  • Regularly assess team members through direct observation, peer input, and feedback from sales teams
  • Ensure efficient resource alignment and utilization of skills within the specified region
  • Oversee day-to-day tasks such as resolving resource scheduling conflicts, reviewing and approving expenses, reporting on activities, etc.
Qualifications

To excel in this role, you should have:

  • 3 – 5 years of experience in leading and managing a pre-sales team is essential
  • Ability to present to C-level executives. Skill in conveying the business value proposition of the ServiceNow Platform to senior leaders
  • Demonstrated capability in leading projects to fruition. Ability to implement business endeavors aligned with the global Technology Workflows sector
  • Pre-sales background, involvement in creating and contributing to sales campaigns centered on general IT Management tasks
  • Work experience in either IT Operations or Security Operations domains
  • Familiarity with the ServiceNow product suite or comparable products is highly advantageous
  • Effective communication of concepts to both technical and non-technical audiences in a clear and logical manner
  • Proven ability to work diligently and swiftly: we seek individuals who can drive our business forward. We value leaders who can set the pace, particularly in proposing technical solutions
  • A robust professional network to aid in recruiting, training, and cultivating the team

We offer competitive pay, excellent benefits, and a professional setting. Our work culture is collaborative and inclusive, providing a platform for individuals with a strong mix of skills and the right attitude to enhance their professional journey through collaboration with some of the most innovative technology and skilled developers in the industry.

Additional Information

ServiceNow is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other legally protected category.

At ServiceNow, we promote flexibility and trust in our work environment, which is distributed across various locations. Visit our work personas page for insights on flexible, remote, and office-based work environments.

If you need reasonable accommodations during the application process or face challenges in accessing the online application method, please reach out to us for support.

For roles requiring access to controlled technical data, including compliance with Export Administration Regulations (EAR), individuals may need approval for export licensing from the U.S. Government. All job offers are subject to ServiceNow obtaining any necessary export licenses or approvals as required by the U.S. Government.

Please be cautious of fraudulent job postings and scams. Learn to identify and protect yourself from potential fraud. Genuine job listings with ServiceNow are available through our Careers site.

Text part of Fortune Media IP Limited. All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are independent entities and have no affiliation with, or endorsement of products or services from, ServiceNow.

  • Sr Mgr, Solution Consulting Technology Workflows

    1 month ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Cloud Pre-sales Architect/Consultant

    1 month ago

    Singapore Kerry Consulting Pte Ltd Full time

    Role: Cloud Pre-sales Architect/Consultant Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting Email: sr@kerryconsulting.com Our Client is a leading leading stable firm. Education / Experience: Preferred: Degree in Computer Science, Information Technology, Engineering, or a related...

  • Solutions Consultant

    2 weeks ago

    Singapore Smartly Job Board Full time

    Smartly has an exciting opportunity for a Solutions Consultant to join our Implementation team You will work directly with our customers across pre-sales and cloud-based software implementation phases to set customers up for successful onboarding, shortening the time-to-value.In this role you will act as a digital marketing and solutions expert. Working...

  • Sr. Solutions Engineer

    2 weeks ago

    Singapore Databricks Full time

    At Databricks, our customers challenge us with solving some of the world's toughest data problems. Our customers rely on our pre-sales team to fully understand the technologies that power our platform, the broader cloud and technology ecosystems, and how they can all be brought together to solve these problems.As a Sr. Solutions Engineer at Databricks, you...

  • Solution Architect

    2 weeks ago

    Singapore MAGENTA CONSULTING SERVICES PTE. LTD. Full time

    We are seeking a dynamic Pre-Sales Solutions Consultant to join our team and drive the engagement and solutioning process for ServiceNow solutions across various platform workflows. In this role, you will be responsible for engaging with clients, understanding their requirements, and presenting tailored solutions to meet their needs.Responsibilities: Lead...

  • Principal Solution Consultant

    2 weeks ago

    Singapore Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Senior Digital Solution Consultant

    1 month ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr. Consultant

    1 month ago

    Singapore OpenText Full time

    OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:The Opentext Professional Services team is comprised of more than 3,000 consultants...

  • Sr. Consultant

    2 weeks ago

    Singapore OpenText Full time

    OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:The Opentext Professional Services team is comprised of more than 3,000 consultants...

  • Sr. Consultant

    1 month ago

    Singapore OpenText Full time

    OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:The Opentext Professional Services team is comprised of more than 3,000 consultants...

  • Technical Solutions Consultant

    2 weeks ago

    Singapore Meta Full time

    The Global Support Operations (GSO) team at Meta plays a crucial role in assisting Meta's advertisers by delivering scalable services and operations. Our team blends profound product expertise with strong operational and analytical skills to develop solutions that cater to the needs of millions of advertisers across a diverse portfolio of complex products....

  • Assistant Mgr, Global Customer Engagement

    2 weeks ago

    Singapore The Cap Consulting Group Pte Ltd Full time

    Minimum 2 years' experience in shipping industry:- Background in marketing and/or account servicing:- Excellent communication, negotiation, and interpersonal skills.Our client is a leading feeder solutions provider in the maritime industry. We are seeking for an experienced global marketing cand for the position of a Senior Manage role, Global Customer...

  • Svc Delivery Mgr, Svc Leadership

    2 weeks ago

    Singapore NCS Full time

    Svc Delivery Mgr, Svc Leadership (IT Service Management Office):Date:14 Feb 2024Location: Singapore, SingaporeCompany:Singtel GroupNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of...

  • Senior Mgr, Global Customer Engagement/ Marketing with Maritime MNC

    2 weeks ago

    Singapore THE CAP CONSULTING GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesMin 10 years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint Shipping/logistics industry exp is required Possess strong persuasion and negotiation skills. Has excellent interpersonal and communication skillsOur client is a leading feeder solutions provider in the...

  • Technology Consultant

    2 weeks ago

    Singapore KUAI KUAI BELT AND ROAD HOLDINGS PTE. LTD. Full time

    Performing analyses on hardware, software, and network capabilities. Consulting with management and other departments as required. Improving system efficiency by consulting with endusers and providing innovative solutions. Analyzing and improving the performance of webbased portals. Resolving logged errors, as well as ensuring system security and encryption....

  • Finance Mgr

    2 weeks ago

    Singapore THE CAP CONSULTING GROUP PTE. LTD. Full time

    Min 7+ years of finance experience preferably with some experience managing direct reports:Advanced degree in Accounting or Finance and/or significant financial reporting experience gained with MNC(s):- Has Audit experience andis a qualified CPAOur client is an established and renowned commodity MNC which is a global leader in its field. Its office is based...

  • Sr Techno-functional Consultant

    2 weeks ago

    Singapore Cognizant Technology Solutions Full time

    Job SummaryThis role is established ASPAC team - HCP Experience Product Group - is responsible for providing best in class customer experience and capabilities to Health Care Professionals (HCP) across in-person and digital touchpoints in a Product Centric operating model.Responsibilities:Leadership Responsibilities Ability to think strategically with a...

  • Solution Advisor

    2 weeks ago

    Singapore Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • IAM Cybersecurity Consultant

    2 weeks ago

    Singapore TECHEDGE-SOLUTION PRIVATE LIMITED Full time

    Roles & ResponsibilitiesHey there! If you're looking to make a real impact as an Identity and Access Management (IAM) Cybersecurity Consultant, you're in the right place. Your mission is vital in safeguarding organizations' digital assets and ensuring that user identities are managed securely. Here's a sneak peek into what you'll be doing and some key things...

  • Technology Consultant

    2 weeks ago

    Singapore TATA CONSULTANCY SERVICES ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesMust Have Experience in development and implementation of IT Systems for Banking Industry and their integration with external applications, e.g. Control Systems, etc. Experience in transition management for Mainframes CardsLink Platform Projects BFS Domain experience and knowledge on Retail banking and digital channels, Big data...