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front of house coordinator
3 months ago
At Nimbus, we're on a mission to empower others in making the world a better place, one space at a time. As an integral part of the team, you'll ensure exceptional service, operational efficiency, and the seamless management of multiple client sites. Adaptability and a client-focused approach are key, as you'll be managing different clients within your assigned account while facilitating site coverage as needed.Responsibilities:
- Customer Service: As the primary point of contact, you will handle inquiries and requests swiftly and courteously. Whether in-person walk-ins, phone calls, emails, tickets, or messages, your exceptional communication skills will leave a lasting positive impression on employees and visitors.
- Office Maintenance: You will ensure that the front desks, conference rooms, and front desk lounge areas are kept in a clean, tidy, and presentable condition. This includes organizing materials, maintaining cleanliness, and coordinating any necessary repairs or maintenance.
- Security and Access Control: Maintaining security protocols will be an integral part of your role. This involves monitoring the visitor registration list, issuing visitor passes, and managing access badges for employees. By enforcing security measures, you will contribute to maintaining a secure work environment.
- Stationery Management: You will be responsible for ensuring that all stationery corners are well-stocked. This includes monitoring inventory levels, restocking supplies, and coordinating orders to ensure that employees have access to necessary stationery items.
- Any other duties as assigned from time to time
Requirements:
- Possess excellent communications and interpersonal skills
- An independent and self-motivated individual who possesses a positive, cheerful and pleasant disposition
- Ability to empathize with and prioritize customer needs
- Detail oriented with a positive learning attitude
- Proficient in Google Suite and Microsoft Applications