Customer Service Officer

2 months ago


Singapore PERSOLKELLY Singapore Full time

Leading Utilities Industry

Duration: 2 years extendable/convertible

Working Location: Kallang Sector

Working hours: 08.00am – 5.30pm/ 08.30am – 6.00pm (Monday to Friday)

Job Duties

  • Process application and termination requests for residential and commercial customers timely and accurately.
  • Review of supporting documents received for utilities account opening and closing requests.
  • Respond to customer application or termination requests and provide follow up assistance if necessary.
  • Work in close collaboration with internal departments for applications and termination related activities.
  • Analyse situation and provide with the best appropriate solution.
  • Work in cross functional team to deliver changes with positive impact in a progressive environment.

Requirements

  • Entry level are welcomed to apply
  • 1-2 years of processing experience will be preferred
  • Knowledge in systems (e.g., SAP) will be preferred
  • Possess initiative, confidence and the ability to work independently
  • Possess good oral and written communication skills
  • Proficient in MS Office applications
  • A team player with a positive service mindset who thrives in a fast paced environment
  • Meticulous, attentive to details and a fast learner

Book NOWto avoid disappointment

As thisposition is urgent, interested applicants please WHATSAPP Shao Ze at and indicate the following:

Name:

Availabilityto start work:

NearestMRT to your Residential area:

(Customer Support)

EAPersonnel Name: Ng Shao Ze

EAPersonnel No: R

EALicense No: 01C4394



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