Customer Service Officer
2 months ago
Job Description
- Industry/ Organization Type: Rental & Sales/ Construction Equipment
- Position Title: Customer Service Officer
- Working Location: Paya Lebar
- Working Hours: 5.25 days, Mon-Fri (8am-5pm/9am-6pm), Alt Sat (8am-12pm)
- Salary Package: Basic Salary + Variable Bonus
- Duration: Permanent
Key Responsibilities
- Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
- Provide accurate details about our products, services, and rental terms.
- Quickly resolve customer issues to ensure satisfaction and loyalty.
- Efficiently handle equipment rental bookings, changes, and cancellations.
- Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
- Guide customers through the rental process, upselling and cross-selling where appropriate.
APPLY NOW
- Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus
- Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage
- Excellent communication and interpersonal skills, with the ability to engage and persuade customers
- Ability to work in a fast-paced environment
- Candidates without experience are welcome to apply, training will be provided
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Kindly indicate #67376 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R
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