![ACHIEVE CAREER CONSULTANT PTE LTD](https://logo.fastjobs.sg/companylogo/79/00/09/00/90079_logo.jpg?1=1&t=1625753822)
Up to $2,500 Customer Care
4 weeks ago
Location: Yio Chu Kang
Working hours: 8.30am to 6pm, Alternate Sat: Half day
Job Description:
- Actively listen to customers to identify their needs and offer suitable solutions.
- Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, claims and complaints regarding employment disputes, workplace safety etc.
- Build and maintain positive trust relationship by engaging customers in open interaction
- Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
- Ability to manage concurrent workstreams and work well in a fast-paced environment with constant introduction of new govt policies, requirements
- Ability to recognise crisis call and react immediately, yet calmly, to crisis situations and quickly build rapport with the callers and report to supervisors for further action.
- Provide sound advice and solutions to staff in distress
Qualifications required:
- Min. N Level
- Proficient in Microsoft Office Tools
- Comfortable handling high volume of calls and queries (Training will be provided)
HOW TO APPLY:
Interested candidate, please submit your updated resume in MS WORD Format to
Attn: Magdeline Tan Contact for a confidential discussion.
EA No: R1104772
Please click "Apply Now" button to submit.
Please indicate the below information in your resume:
- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT
EA Licence No: 05C3451
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