Customer Care Officer, up to $2800

4 weeks ago


Singapore SUCCESS HUMAN RESOURCE CENTRE PTE. LTD. Full time
Roles & Responsibilities

Job Descriptions:

  • Process letters and emails correspondences to customers upon request
  • Attend to incoming General Hotline calls
  • Manage customer enquires via livechats
  • Handle customer enquiries on payment arrangement and reconnection
  • Process instalment plan and deferment of payment
  • Other ad hoc duties assigned

Period:

  • 6 Months contract

Location:

  • Kallang Sector

Working Hours:

  • Monday - Friday, 8.30am – 5.30pm / 9am – 6pm
  • Alternate Sat: 8.30am – 12.30pm / 9am – 1pm

Salary:

  • up to $2800 + Bonus

Job Requirements:

  • Minimum O level
  • At least 1 year of relevant work experience in customer service
  • Excellent verbal, written and interpersonal skills
  • Ability to multitask, organize and prioritize work
  • Ability to work independently while being a cohesive team member


In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg


Tell employers what skills you have

Ability to Multitask
Microsoft Excel
Dashboard
Handle calls
Ability To Work Independently
Live Services
Interpersonal Skills
reply letters
Customer Care
Customer Satisfaction
Email
Team Player
Microsoft Word
Utilities industry
Customer Service
Payments
Screening

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