![Singtel Group](https://contents.bebee.com/companies/sg/singtel-group/avatar-GydIW.png)
IT Desktop Engineers
1 week ago
Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you'll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do
We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.
We're searching for a IT Desktop Support to be part of our diverse team of talent here at NCS
If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you
What we seek to accomplish together:
This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.
Responsibilities:
- Performed Desktop Support services to users
- This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
- Perform imaging/re-imaging
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
- Document standards and procedures (where necessary)
A little about you:
- Min. ITE/Diploma graduate with 1 year experience in desktop support
- Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
- Clear Spoken & Written English.
- possess at least one (1) of the following certifications or their equivalent:
- CompTIA A+;
- CompTIA Security+;
- CompTIA Network+;
- Microsoft Certified: Windows Client; and
- Microsoft Certified: Managing Modern Desktops.
- Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
- Demonstrate knowledge in the support of workstations, and related components
- Good verbal and written communication skills
- Good coordination skills
- Ability to prioritize effectively and work with a sense of urgency
- Effectively communicates with teammates and managers
About NCS Group
We want to create the extraordinary, and to impact millions of people everyday.
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.
We want to invest in you
Great work is never done alone, and that's why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.
We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.
We're here to make the extraordinary happen.
Learn more at and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.
#NCSlife
-
Vip Desktop Engineer
2 weeks ago
Singapore Opus IT Services Pte Ltd Full timeThe VIP/Desktop Support Engineer responsibilities include:To provide VIP support with track record of VIP support minimum more than 3 years of support experience As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required Performed Desktop Support services to...
-
IT Desktop Engineer
2 weeks ago
Singapore A-IT SOFTWARE SERVICES PTE LTD Full timeRoles & ResponsibilitiesDesktop Support EngineerThis is a support position in the Dealing Support team.The staff will report to the Dealing Support Manager, he will work closely with all technology teams across the organization.Responsibilities· Contribute to the overall success of the Dealing Room Support, ensuring specific individual goals, plans;...
-
Desktop Support Engineer
2 weeks ago
Central Singapore Total IT Global Full time**ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...
-
Senior / Desktop Support Engineer
2 weeks ago
Singapore Opus IT Services Pte Ltd Full timeResponsibilities: Technical Troubleshooting on I.T hardware and software products (Desktop PC, Laptop, Printers etc) Perform remote troubleshooting using client remote tool Work closely with various IT resolver group to resolve customer software desktop issues Manage server backup tape, monitor backup status Troubleshoot network and WiFi connectivity Asset...
-
Desktop Engineer
2 weeks ago
Singapore JOBSTER PRIVATE LTD. Full timeRole: Desktop Engineer**Duration: Renewable 1 year contractDesktop Engineer Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/reimaging Perform asset...
-
Desktop Engineer L1
2 weeks ago
Singapore OPUS IT Services Pte Ltd Full timeJob DecriptionClearance required. Multiple job openingSalary: $1, $2,400.00 per monthBenefits: Cell phone reimbursement Dental insurance Health insuranceSchedule: Monday to FridayExperience: Desktop support: 1 year (preferred)
-
Desktop Engineer
4 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...
-
Desktop Engineer
2 months ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...
-
desktop engineer
2 weeks ago
Singapore RAPID SYSTEMZ PTE. LTD. Full timeRoles & ResponsibilitiesJD for Desktop EngineerJob Description:•Installation/configuration of OS, Messaging Clients for desktop pc/notebook • Installation/configuration of applications such as Adobe Acrobat, in house applications, office productivity • Installation /configuration of accessories, peripherals and mobile devices • Troubleshoot and...
-
Desktop Engineer
2 weeks ago
North-East Singapore PERSOLKELLY Full timeLooking for L1 and L2 Desktop Engineers to support Polytechnic sites for a period of 12 months End User support for Desktop / Laptop / Tablets and AV Equipment. yDesktop Engineer L1 / L2Work Hours: Monday to Friday 8.00am to 5.30pmLocation: Dover and Punggol Sites**Salary Range: $2800 to $3500**Main Duties and Responsibilities: - Situated on site at...
-
Desktop Engineering Lead
2 weeks ago
Singapore TECHEDGE-SOLUTION PRIVATE LIMITED Full timeRoles & ResponsibilitiesAs a Desktop Engineering Lead, your role involves overseeing the design, implementation, and management of desktop environments to ensure they are efficient, secure, and aligned with the organization's needs.### Key Responsibilities1. Strategy and Planning:Develop and implement desktop engineering strategies that align with business...
-
Desktop Engineer
2 months ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities·...
-
Desktop Engineer
4 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities·...
-
Desktop Engineer L2
2 weeks ago
Singapore UPNB INFO Full timeThe desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Level 2. At least one year experience in IT fieldJob Type: PermanentSalary: $2,...
-
Desktop Engineer Lead
4 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...
-
Desktop Engineer Lead
2 months ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...
-
Desktop Engineer
2 weeks ago
Singapore Business Edge Personnel Services Pte Ltd Full timeBUSINESS EDGE PERSONNEL SERVICES PTE LTDDesktop Engineer:MCFIslandwidePermanent, Full TimeExecutive2 years expInformation Technology$3,500**- to$5,000**- Monthly_Posted 07 Feb 2024 Closing on 08 Mar 2024Roles & ResponsibilitiesDesktop EngineerProvide IT support for client machines, operating systems and software for client's users in the areas of:Problem...
-
Desktop Engineer Onsite Support
2 weeks ago
Singapore OPUS IT SERVICES SDN BHD Full timeProvide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achieved. Conduct installations based on customer's requirements and company specifications, from site inspections...
-
Desktop Engineer
1 month ago
Singapore French Chamber of Commerce in Singapore, The Full timeRoles & ResponsibilitiesOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for a Desktop Engineer.The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support...
-
Desktop Support Engineer L1
2 weeks ago
Singapore U3 Infotech Pte Ltd. Full timeDesktop Support Engineer (MA)SGD 3600/MonthlyWorking location: Jurong WestDetails:WOG Desktop Support.VVIP Desktop Support for Singapore Customs Director General, Deputy Director General and HODs.The scope of work, not limited to the following, for desktop resource is:Liaise and work with facilities management providers to attend and resolve issues, problems...