![INCOME INSURANCE LIMITED](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive branch Services
2 weeks ago
Description
Let your passion for service come alive in your profession.
Along with your managers, you will be responsible for ensuring that our branches remain an efficient one-stop service centre for our customers.
Being in the frontline, you role is pivotal in upholding our value for customer centricity.You will provide our customers with pleasant experiences by offering them warm invitations into our branch offices, patiently attending to them and exceeding their expectations.
By truly understanding our customers, you will also be able to cross-sell suitable products that are beneficial to them.You will be required to:
- Provide attentive service to customers and be able to resolve their queries
- Offer clear and relevant advice to customers and insurance agents who require your expertise
- Guide customers on the proper procedures of policy transactions, ensuring complex technical aspects are made simple to understand
- Provide policy recommendations and refer customers/ fix appointment to client advisers for more comprehensive explanations
Qualifications
To join us as a Customer Service Executive (Branch Services), you should:
- Have obtained a diploma or degree in any field. Relevant insurance qualifications, like CGI, HI, and/or CMFAS M5/9, will be a plus
- Have at least 1 year of customer service experience. Insurance industry experience will be advantageous
- Be patient and have the ability to remain composed in the face of challenges
- Enjoy helping customers, and feel a sense of accomplishment when customers walk away happy
- Be confident in handling monetary transactions with a high degree of care and accuracy
- Be able to work on shift as well as weekends
-
Customers Service and Operations Head
1 month ago
Singapore BDO UNIBANK, INC. (SINGAPORE BRANCH) Full timeRoles & ResponsibilitiesJob MandateThe Customers Service Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service...
-
Customers Service and Operations Head
4 weeks ago
Singapore BDO UNIBANK, INC. (SINGAPORE BRANCH) Full timeRoles & ResponsibilitiesJob MandateThe Customers Service Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service...
-
Sub-branch Snr Customer Service Officer
4 weeks ago
Singapore Bank of China Limited, Singapore Branch Full timeJob Responsibilities Verifications of customer’s / banker’s signatures Checking of teller transactions Transaction overriding Manage queue waiting time Problem solving and handling of customer feedback and complaint Preparation and checking of reports Reporting of suspicious transaction Ensuring that operational procedures are carried out and adhered to...
-
Bank Branch Digital Ambassador
4 weeks ago
Singapore RecruitFirst Pte Ltd Full timeBank Branch Digital Ambassador (Customer Service)Monday – Friday: 9.15 am to 4.45 pm, Saturday: 9.15 am to 3.00 pmMid-June – March 2025 (subject extension)ITE: $1,800 - $2,000/mth (depending on exp)Diploma: $2,200 - $2,500/mth (depending on exp)Job Scopes:• Assist walk in customers in branch with general product enquiries and form filling • ...
-
Customer Service Executive
2 weeks ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries.The function supports the quote-to-cash process in responding to customer enquiry and claims.Responsibilities:Responsibilities for...
-
HR & Service Coordinator
2 weeks ago
Singapore Hyundai Global Service Tech Full timeCOMPANY DESCRIPTIONWe aim to become the world's best engineering based comprehensive service company.Hyundai Global Service Tech Singapore branch is a member of Hyundai Heavy Industries Group and is a global service company that provides total services related to ships and power generation. The Singapore branch is in charge of ship repair services in East...
-
👨🏻💼Bank Branch Digital Ambassador
5 days ago
Singapore RecruitFirst Pte Ltd Full timeBank Branch Digital Ambassador (Customer Service)Monday – Friday: 9.15 am to 4.45 pm, Saturday: 9.15 am to 3.00 pmASAP – March 2025 (subject extension)ITE: $1,800 - $2,000/mth (depending on exp)Diploma: $2,200 - $2,500/mth (depending on exp)Job Scopes:• Assist walk in customers in branch with general product enquiries and form filling • ...
-
Relationship Service Manager Branch
1 month ago
Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesJob Summary· To manage Branch operational risk and ensure controls are in place· To comply with the processes on cash handling and branch operations as per Branch Operations Manual· Assist the BOCEM on the day to day running of branch operations· To resolve client complaints/feedback/issues and manage clients service...
-
Branch Manager
2 weeks ago
Singapore THE IYO BANK, LTD. SINGAPORE BRANCH Full time1. Responsible for all the aspects of branch's activities and operations. Oversee all the ongoing projects and operational infrastructure (including accounting, financing, legal, client management) in close liaison with the Japan HQ.Work closely and build relationships with shipping companies (both Japanese and global), in order to further promote the...
-
Relationship Service Manager, Branch
4 weeks ago
Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesJob Summary· To manage Branch operational risk and ensure controls are in place· To comply with the processes on cash handling and branch operations as per Branch Operations Manual· Assist the BOCEM on the day to day running of branch operations· To resolve client complaints/feedbacks/issues and manage clients service...
-
Customer Service Executive
2 weeks ago
Singapore STOREFRIENDLY MGMT PTE. LTD. Full timeStorefriendly is one of Singapore's leading provider of self-storage solutions to businesses and individuals who require clean, climate controlled and 24/7 access storage. The Group has expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island.:The Group is now looking for motivated, dynamic and friendly...
-
Customer Service Officer
2 weeks ago
Singapore RHB Singapore Full timeCompany DescriptionRHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across nine locations in ASEAN.Job Description:Primary ObjectiveTo ensure customer satisfaction and efficient operations, as well as meet the...
-
Customer Service Executive
2 weeks ago
Singapore UNION MANPOWER SERVICES PTE LTD Full time_Customer Service Executive - Geylang ( 51/2 Day) _- all customer enquries, service and on-going customer relationship management- delivering an excellent level of customer service to maximize service, customer satisfaction and retention- developing relationships with customers to maximize service potential and ensure total customer satisfaction- ensure...
-
Sub-branch Snr Customer Service Officer
4 weeks ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesJob Responsibilities Verifications of customer’s / banker’s signatures Checking of teller transactions Transaction overriding Manage queue waiting time Problem solving and handling of customer feedback and complaint Preparation and checking of reports Reporting of suspicious transaction Ensuring that operational procedures...
-
Sub-branch Snr Customer Service Officer
2 weeks ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesJob ResponsibilitiesVerifications of customer's / banker's signatures Checking of teller transactions Transaction overriding Manage queue waiting time Problem solving and handling of customer feedback and complaint Preparation and checking of reports Reporting of suspicious transaction Ensuring that operational procedures are carried...
-
Customer Service Executive
4 weeks ago
Singapore LEARNING POINT KIDS PTE. LTD. Full timeRoles & ResponsibilitiesWorking ArrangementLocation: Parkway BranchWork Days: Tuesday - Friday (10am - 7pm) Work Days: Saturday (8am - 6pm)Job Responsibilities• Acquire and maintain strong knowledge of the organisation's programmes, services and processes• Keep abreast of latest MOE initiatives to stay relevant with customers' needs• Actively promote...
-
Customer Service Executive
2 months ago
Singapore LEARNING POINT KIDS PTE. LTD. Full timeRoles & ResponsibilitiesWorking ArrangementLocation: Parkway BranchWork Days: Tuesday - Friday (10am - 7pm) Work Days: Saturday (8am - 6pm)Job Responsibilities• Acquire and maintain strong knowledge of the organisation's programmes, services and processes• Keep abreast of latest MOE initiatives to stay relevant with customers' needs• Actively promote...
-
Customer Service Consultant/Executive
2 weeks ago
Singapore CLEARSK MEDICAL SPA PTE. LTD. Full timeRoles & ResponsibilitiesClearSK Healthcare Pte Ltd manages the renowned ClearSK chain of medi-aesthetics clinics in Singapore and international branches in Shanghai and Hangzhou. As a key player in Singapore's aesthetics and healthcare sector, this is a valuable opportunity for personal and professional growth in a diverse environment with expert medical and...
-
Customer Service, Executive
2 weeks ago
Singapore LEGEND GLOBAL LOGISTICS PTE. LTD. Full timeRoles & ResponsibilitiesGenerate sales quotations promptly and accurately. Liaise with agent/branch office regularly for information gathering on current market situation Procure monthly and spot ocean freight rates from all shipping partners. Identify and propose internally for the most cost efficient solution to fulfil business commitments to customers....
-
Sub-branch Snr Customer Service Officer
2 weeks ago
Singapore BANK OF CHINA LIMITED Full timeResponsibilities: Verifications of customer's / banker's signatures Checking of teller transactions Transaction overriding Manage queue waiting time Problem solving and handling of customer feedback and complaint Preparation and checking of reports Reporting of suspicious transaction Ensuring that operational procedures are carried out and adhered to...