Assistant Manager, Market Conduct Investigation

2 weeks ago

Singapore Income Insurance Limited Full time

About Income
Income Insurance Limited ('œIncome'
- ) is one of the leading composite insurers in Singapore, offering life, health and general insurance.


Established in 1970 as the only insurance co-operative in Singapore to plug a social need for insurance, Income is now a public non-listed company limited by shares, which continues to serve the protection, savings and investment needs of individuals, families and businesses today.


Its lifestyle-centric and data-driven approach to insurance and financial planning puts Income at the forefront of innovative solutions that empowers better financial well-being for all.

Income also extends true care to Singaporeans through diverse social causes.

About the Department
The Income Compliance team is a strategic partner and trusted business advisor to Income.

The Compliance team holds the responsibility of ensuring that Income adheres to regulatory requirements within the constantly dynamic and evolving regulatory landscape.

The Compliance team works closely with internal stakeholders and Business Units ('œBUs'
- ) to navigate and assess regulatory risks. This involves developing effective and feasible solutions as well as actively shaping and promoting a strong Compliance culture in Income.

About the role
Market Conduct

  • Conduct investigations in relation to market misconduct complaints and followup actions.
  • Assist to engage relevant stakeholders on a consultative basis before any changes are to be made to the market conduct or business conduct framework of representatives.
  • Assist with the administering of Market Conduct Disciplinary and Appeal Committee respectively on a need to basis and ensure follow through on all outstanding action points.
  • Assist to handle enquiries from Regulator, relevant Government Agencies and Audit's queries in relation to investigation matters.
  • Maintain and revise policies and procedures for the general operation of distribution compliance activities.

Principal Responsibilities

  • Perform market conduct compliance reviews, monitor and implement followup actions.
  • Any other adhoc duties and projects assigned.
Reporting

  • Assist with preparation or drafting of reports to Senior Management and Board on key Market Conduct Investigation matters for the purpose of Market Conduct Committee, Audit Committee and ExCom meetings.
  • Complete the biennial report on complaint handling and annual MAS Questionnaire and to coordinate with Customer Engagement Team to ensure the timely submission to MAS.
  • Assist with preparation and drafting of any other reports pertaining to market conduct investigation.
All Other Responsibilities

  • Keep abreast of regulatory developments and stay current with industry practices to be able to provide support, advice and guidance on market conduct compliance matters.
  • Act as cover or back up for colleagues during their absence. Undertake any tasks or projects assigned from time to time.

Qualifications

  • At least a Bachelor's degree or above in a relevant discipline
  • At least 3 years of experience in Compliance related work in the insurance/financial industry or regulatory agencies.
  • Prior experience in investigation with Law Enforcement Agency or Compliance Department in the Financial Industry or Audit Function in the Financial Industry would be an advantage.
  • Any relevant professional qualification or certification will be an added advantage.
  • Has strong written and verbal communication skills. Ability to articulate and summarize clearly to nontechnical audience with a strong EQ.
  • Proficient in report writing and presentation skills.
  • Ability to multitask and prioritise whilst maintaining standards and accuracy in deliverables.
  • High level of integrity, takes accountability of work and good attitude over teamwork.
  • Good understanding of the insurance regulatory environment and key compliance concepts.
  • Good negotiating, influencing and relationship building skills.
  • Strong analytical skills, meticulous, selfmotivated and a good problemsolver
  • Has a selfmotivated personality and is able to work well in a team.
  • Independent and can work with mínimal supervision.
  • Has strategic and critical thinking.
  • Adaptable to changes.

  • Compliance Manager

    3 weeks ago

    Singapore Great Eastern Life Assurance Co Ltd Full time

    Job Purpose You will assist the following: • Ensure successful completion of assigned investigation cases, from start to finish, inclusive of preplanning and wrap up activities; • Ensure the fulfilment of the Fit & Proper criteria for New Applicants and existing Distribution Representatives' • Ensure Distribution Representatives are in...

  • Regional Investigations Manager

    4 days ago

    Singapore Abbott Laboratories Full time

    The Regional Investigations Manager conducts internal investigations relating to alleged violations of the Abbott Code of Business Conduct (and other policies and procedures), recommends and helps implement appropriate remediation, and reports conclusions to managers and business leaders. He/She assists in intake and analysis of new reports, including...

  • Risk Governance and Conduct

    4 weeks ago

    Singapore OCBC Full time

    Roles & Responsibilities: - Actively engage the business to pre-empt potential market conduct risk, establish compliance policies and assist in identifying and implementing measures to mitigate gaps. - Advise business partners on compliance matters, participate in projects so that internal processes and controls are robust. - Collaborate with business...

  • Investigator, Ethics

    2 weeks ago

    Singapore LENOVO (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesDescription and Requirements To help enforce our core values of integrity and trust, Lenovo is seeking an experienced investigator to play a key role in Lenovo's global ethics and compliance program. The position will be based in Singapore reporting to the Investigations Manager in Ethics & Compliance. This role will support the...

  • Senior Analyst

    2 weeks ago

    Singapore ENERGY MARKET COMPANY PTE LTD Full time

    **Roles and ResponsibilitiesThe Senior Analyst (Market Surveillance) will assist the SVP MAU in Supporting the following team function:Compliance Investigation and Enforce Functions Support the MArket Surveillance and Compliance Panel (MSCP) in performing their monitoring investigation and enforcement functions. Conduct and develop investigations on...

  • Private Investigators

    2 months ago

    Singapore CDIC CONSULTANTS LLP Full time

    Roles & ResponsibilitiesResponsibilities Conducting investigation/field operations and ensuring evidence gathering is conducted ethically, professionally and in accordance with Private Security Industry Act and all relevant Singapore Statues; Quality assurance on the conduct of the investigation, intelligence/evidence gathering, and proper custodian on the...

  • AVP, Market Conduct Advisory

    1 month ago

    Singapore OCBC Full time

    Roles & Responsibilities: - Actively engage the business to pre-empt potential market conduct risk, establish compliance policies and assist in identifying and implementing measures to mitigate gaps. - Advise business partners on compliance matters, participate in projects so that internal processes and controls are robust. - Collaborate with business...

  • Marketing Content Creator

    2 weeks ago

    Singapore TechBridge Market Full time

    If you are passionate about playing a key role in the success of a pioneer company in the fresh pet food movement producing premium, human-grade meals for pets, we want to hear from youOur client is a well-established brand in the Veterinary Services Industry and is now looking for a passionate and driven Marketing Content Creator to join their team.This is...

  • Manager, Global Compliance Investigations, APAC

    4 weeks ago

    Singapore Boston Scientific Full time

    Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • Manager, Global Compliance Investigations, APAC

    1 month ago

    Singapore Boston Scientific Full time

    Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • Assistant Manager

    2 weeks ago

    Singapore TechBridge Market Full time

    Job Information:Workplace HybridIndustry AutomotiveCity SingaporeState/Province No valueCountry SingaporeZip/Postal Code If you are passionate about playing a key role in the success of a German Multinational Automotive Corporation, we want to hear from you- Our client is a well-established brand in the Automotive industry and they are looking for a...

  • Investigation officer

    2 weeks ago

    Singapore WSH EXPERTS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Submitting investigation reports and preparing necessary documents such as advisories, warnings, Notices Of offer of Composition, and prosecution papers.Conducting investigations, including taking statements from witnesses or suspects in the field or interview room.Forwarding pictures and relevant documents to the...

  • Risk Investigation

    2 weeks ago

    Singapore ByteDance Full time

    Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.Why Join UsAt...

  • Assistant Manager

    2 weeks ago

    Singapore TechBridge Market Full time

    If you are passionate about playing a key role in the success of a German Multinational Automotive Corporation, we want to hear from youOur client is a well-established brand in the Automotive industry and they are looking for a passionate and driven Assistant Manager - Cyber Security Defensive Operation Analyst to join their team.This is an exciting...

  • Manager, Fraud and Investigation Specialist, Group Wholesale Banking

    2 weeks ago

    Singapore United Overseas Bank Full time

    Manager, Fraud and Investigation Specialist, Group Wholesale Banking Posting Date: 19 May 2024 Location: Singapore (City Area), Singapore, SG, Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • Manager, Fraud and Investigation Specialist, Group Wholesale Banking

    4 weeks ago

    Singapore United Overseas Bank Full time

    Manager, Fraud and Investigation Specialist, Group Wholesale Banking Posting Date: 19 May 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

  • Manager, Fraud and Investigation Specialist, Group Wholesale Banking

    1 month ago

    Singapore United Overseas Bank Full time

    Manager, Fraud and Investigation Specialist, Group Wholesale Banking Posting Date: 19 May 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

  • AVP, Market Conduct Advisory

    2 weeks ago

    Singapore OCBC Full time

    Roles & Responsibilities: - Actively engage with the business to forecast potential market conduct risk, establish compliance policies, and support in identifying and executing measures to reduce gaps. - Advise business partners on compliance issues, engage in projects to ensure internal processes and controls are strong. - Collaborate with business...

  • Conduct Surveillance Officer

    2 weeks ago

    Singapore Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Assistant Sales and Marketing Manager

    2 weeks ago

    Singapore SRI SARAVANAA PTE. LTD. Full time

    ASSISTANT SALES AND MARKETING MANAGER JOB DESCRIPTIONTo be a successful Assistant Sales and Marketing Manager, you should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing.ASSISTANT SALES AND MARKETING MANAGER RESPONSIBILITIES Promoting the company's...