![Khoo Teck Puat Hospital](https://media.trabajo.org/img/noimg.jpg)
Sr Administrative Asst
1 week ago
- Family Group: Administration
STATEMENT OF PURPOSE
Responsible for supporting the multidisciplinary team in the Specialist Outpatient Clinic in processes related to the coordination of care for patients.
MAJOR DUTIES AND RESPONSIBILITIES:
(A) SPECIFIC (80%)
- Provide administrative and coordination support to care coordinators, social workers and nurses in management of patients in the Specialist Outpatient Clinic (SOC):
- Liaise with care team, patients and their families to initiate and coordinate appropriate referrals to internal departments and external parties e.g. community partners.
- Scheduling of appointments and liaise with Customer Contact Centre and respective SOC, where needed.
- Engage and followup with patients and their families to gather relevant information required to put up referrals for services, schemes or financial assistance, where needed and when necessary.
- Work closely with the multidisciplinary team to support the coordination of care for identified patients in SOC.
- Ensure timely follow up with patients/caregivers on plans or activities as required by the multidisciplinary team, including the documentation of such communications with patients and their families.
- Provide operational administrative support to the multidisciplinary team where needed, including data extraction and data processing.
GENERAL (20%)
- Embrace continuous improvement by participating in improvement initiatives.
- Maintain electronic information record of patient as established by organization.
- Carry out other duties as assigned by the supervisor or Head of Department.
ORGANISATION RELATIONSHIP:
(SUPERVISOR'S SUPERIOR)
Director/Asst. Director
(SUPERVISOR)
Senior Manager / Manager / Asst. Manager
(JOB HOLDER)
Health and Social Care Officer
JOB REQUIREMENTS:
(A) EDUCATION, TRAINING AND EXPERIENCE
- Higher NITEC and above
- Minimum of 2 years in service industry/healthcare related areas preferred
- Possess positive attitude, initiative and keenness to learn.
- Possess good interpersonal and communication skills
(B) SPECIALISED TRAINING
- Knowledge of Excel
ABNORMAL PHYSICAL WORKING CONDITION:
- None
-
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