IT Desktop Engineer

2 weeks ago


Singapore SEARCH INDEX PTE. LTD. Full time
Roles & Responsibilities
  • Desktop Support
  • IT Hardware & Software
  • End User Support

Job Scope:

  • Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
  • Deployment, configuration & troubleshooting on end user issues
  • Evaluate existing end user computing resources
  • Work with IT infrastructure team and external vendors to resolve user issue
  • Perform routine maintenance and upgrades of end user computing resources
  • Update Desktop Support operations & service desk documentation
  • Supervise and monitor staff performance
  • Periodic review of the Desktop Support operations and report any gaps and issues
  • Ensure procedures, processes and service level are being followed for any service delivery and operations
  • Manage and administer the service desk operations including coordination routing of service or change request
  • Any other duties as assigned

Requirements:

  • Possess a Diploma in IT or equivalent
  • Possess minimum 3 years of Desktop / IT support experience
  • Proficient with desktop operation systems, O365, MS office, Outlook, desktop, notebook hardware & software
  • Proficient in Microsoft's Modern Workplace and Cloud Platform typically involves a range of responsibilities centred around the deployment, management, and optimization of Microsoft 365 & Office 365.
  • Experience in supporting desktop migration such as Active Directory and Exchange Migration
  • Familiar with Service Desk operations, incident, service request and change management process
  • Prior experience with ServiceNow ticketing system is advantageous
  • Good interpersonal & communications skills
  • Resourceful, analytical and good problem-solving skill

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:


• Reason for leaving each past & current employment


• Salary drawn for each past & current employment


• Expected Salary


• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Tell employers what skills you have

Outlook
Troubleshooting
Microsoft Office
Windows 10
Hardware
Laptops
Active Directory
User Experience
Desktop Support
IT End User Computing
Windows 7
Computer Hardware
Routing
MS Office
Service Desk
Networking
Windows
ServiceNow
Incident Management
Technical Support
  • Vip Desktop Engineer

    2 weeks ago


    Singapore Opus IT Services Pte Ltd Full time

    The VIP/Desktop Support Engineer responsibilities include:To provide VIP support with track record of VIP support minimum more than 3 years of support experience As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required Performed Desktop Support services to...

  • IT Desktop Engineer

    2 weeks ago


    Singapore A-IT SOFTWARE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesDesktop Support EngineerThis is a support position in the Dealing Support team.The staff will report to the Dealing Support Manager, he will work closely with all technology teams across the organization.Responsibilities· Contribute to the overall success of the Dealing Room Support, ensuring specific individual goals, plans;...


  • Central Singapore Total IT Global Full time

    **ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...


  • Singapore Opus IT Services Pte Ltd Full time

    Responsibilities: Technical Troubleshooting on I.T hardware and software products (Desktop PC, Laptop, Printers etc) Perform remote troubleshooting using client remote tool Work closely with various IT resolver group to resolve customer software desktop issues Manage server backup tape, monitor backup status Troubleshoot network and WiFi connectivity Asset...

  • Desktop Engineer

    2 weeks ago


    Singapore JOBSTER PRIVATE LTD. Full time

    Role: Desktop Engineer**Duration: Renewable 1 year contractDesktop Engineer Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/reimaging Perform asset...

  • Desktop Engineer L1

    2 weeks ago


    Singapore OPUS IT Services Pte Ltd Full time

    Job DecriptionClearance required. Multiple job openingSalary: $1, $2,400.00 per monthBenefits: Cell phone reimbursement Dental insurance Health insuranceSchedule: Monday to FridayExperience: Desktop support: 1 year (preferred)

  • Desktop Engineer

    4 weeks ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...

  • Desktop Engineer

    2 months ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...

  • desktop engineer

    2 weeks ago


    Singapore RAPID SYSTEMZ PTE. LTD. Full time

    Roles & ResponsibilitiesJD for Desktop EngineerJob Description:•Installation/configuration of OS, Messaging Clients for desktop pc/notebook • Installation/configuration of applications such as Adobe Acrobat, in house applications, office productivity • Installation /configuration of accessories, peripherals and mobile devices • Troubleshoot and...

  • Desktop Engineer

    2 weeks ago


    North-East Singapore PERSOLKELLY Full time

    Looking for L1 and L2 Desktop Engineers to support Polytechnic sites for a period of 12 months End User support for Desktop / Laptop / Tablets and AV Equipment. yDesktop Engineer L1 / L2Work Hours: Monday to Friday 8.00am to 5.30pmLocation: Dover and Punggol Sites**Salary Range: $2800 to $3500**Main Duties and Responsibilities: - Situated on site at...


  • Singapore TECHEDGE-SOLUTION PRIVATE LIMITED Full time

    Roles & ResponsibilitiesAs a Desktop Engineering Lead, your role involves overseeing the design, implementation, and management of desktop environments to ensure they are efficient, secure, and aligned with the organization's needs.### Key Responsibilities1. Strategy and Planning:Develop and implement desktop engineering strategies that align with business...

  • Desktop Engineer

    2 months ago


    Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities·...

  • Desktop Engineer

    4 weeks ago


    Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities·...

  • Desktop Engineer L2

    2 weeks ago


    Singapore UPNB INFO Full time

    The desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Level 2. At least one year experience in IT fieldJob Type: PermanentSalary: $2,...

  • Desktop Engineer Lead

    2 months ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...

  • Desktop Engineer Lead

    4 weeks ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...

  • Desktop Engineer

    2 weeks ago


    Singapore Business Edge Personnel Services Pte Ltd Full time

    BUSINESS EDGE PERSONNEL SERVICES PTE LTDDesktop Engineer:MCFIslandwidePermanent, Full TimeExecutive2 years expInformation Technology$3,500**- to$5,000**- Monthly_Posted 07 Feb 2024 Closing on 08 Mar 2024Roles & ResponsibilitiesDesktop EngineerProvide IT support for client machines, operating systems and software for client's users in the areas of:Problem...


  • Singapore OPUS IT SERVICES SDN BHD Full time

    Provide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achieved. Conduct installations based on customer's requirements and company specifications, from site inspections...

  • Desktop Engineer

    1 month ago


    Singapore French Chamber of Commerce in Singapore, The Full time

    Roles & ResponsibilitiesOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for a Desktop Engineer.The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support...


  • Singapore U3 Infotech Pte Ltd. Full time

    Desktop Support Engineer (MA)SGD 3600/MonthlyWorking location: Jurong WestDetails:WOG Desktop Support.VVIP Desktop Support for Singapore Customs Director General, Deputy Director General and HODs.The scope of work, not limited to the following, for desktop resource is:Liaise and work with facilities management providers to attend and resolve issues, problems...