Assistant Resturant Manager

1 week ago


Singapore A OPERATIONS PTE. LTD. Full time

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Restaurant Manager to join our pre-opening team.


The Assistant Restaurant Manager is responsible for:

  • Assisting the Restaurant Manager in all the Restaurant Operations
  • Managing the daily operations of the restaurant
  • Mentoring and coaching of all FOH staff to achieve the objective of providing the highest level of customer service
  • Performing as an effective link between management and staff

Principal Accountabilities

  • Ensures the efficient and profitable management of the restaurant.
  • Contributes to management and department meetings.
  • Keeps the Restaurant Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary.
  • Ensures that the stock take figures are completed and accurate as per company requirements
  • Covers for floor supervisors during emergency vacations and Adhoc leaves
  • Observes compliance with the company's policies and procedures, as well as, governmental laws and regulations
  • Supervises the opening & closing of the restaurant
  • Ensures the proper cleaning and lighting of all restaurant internal and external areas
  • Supervises a dailycheck up on the smooth performance of all restaurant machinery and equipment
  • Maintains safe working conditions for employees and customers; resolves safety concerns quickly
  • Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members
  • Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
  • Coaches and trains employees in order to improve performance and to achieve the department's objectives and targets through onthejobtraining and daily meetings
  • Assists in the restaurant staff working schedules
  • Establishes rotation schedule of new employees and trainees
  • Motivates and develops staff, in order to encourage their professional development
  • Handles guest problems and complaints
  • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
  • Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
  • Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

  • Works closely with Restaurant Management and supervisors to ensure the delivery of information
  • Coordinates with different departments in the Restaurant to guarantee effective communication and to ensure information transmission at all times
  • Interacts with customers to followup on their satisfaction, requests, and complaints

Knowledge, Skills, and Experience

  • BA degree in Business Administration, or a Hospitality Degree from a reputable University
  • Minimum 5 years of experience in similar positions in a highvolume, fastpaced restaurant
  • Fluent in English
  • Excellent Interpersonal, communications, presentation, and marketing skills
  • Outstanding customer service skills
  • System oriented
  • Positive and energy level
  • Highly cooperative team spirit
  • Problemsolving skills

Physical Requirements of the job
The job of the Assistant Restaurant Manager may require long hours, covering different shifts and working during public holidays

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