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Assistant Manager

3 months ago

Singapore I'WA INTERNATIONAL PTE. LTD. Full time

Managing staff:

The Assistant Manager assists the General Manager in managing and supervising all staff, including servers, chefs, and kitchen staff.

They may be responsible for hiring, training, and scheduling staff, as well as handling any disciplinary actions when necessary.

Ensuring customer satisfaction:
The Assistant Manager assists the General Manager in ensuring that customers are satisfied with their dining experience. This involves responding to customer feedback, handling complaints, and making sure that all staff are providing excellent customer service.

Managing finances:
The Assistant Manager supports the General Manager in managing the restaurant's finances. This includes creating and managing budgets, tracking expenses, and ensuring that the restaurant is profitable.


Creating and implementing policies and procedures: The Assistant Manager supports the General Manager in creating and implementing policies and procedures to ensure that the restaurant runs smoothly.

This may include setting standards for food quality, service, and cleanliness.

Maintaining inventory:
The Assistant Manager supports the General Manager in maintaining inventory of food, beverages, and supplies. They may ensure that the restaurant has enough inventory to meet demand and avoid running out of critical items.

Assisting with marketing and promotions:
The Assistant Manager may assist with marketing and promotions for the restaurant. This includes developing marketing strategies, creating advertisements, and promoting the restaurant to attract new customers.

Ensuring compliance with regulations:

The Assistant Manager supports the General Manager in ensuring that the restaurant complies with all local, state, and federal regulations.

This includes health and safety regulations, labour laws, and any other relevant regulations.


Overall, the Assistant Manager plays an important role in the success of a restaurant by supporting the General Manager in managing staff, ensuring customer satisfaction, managing finances, creating and implementing policies and procedures, maintaining inventory, assisting with marketing and promotions, and ensuring compliance with regulations.