Service Officer/Assistant

2 weeks ago


Singapore MOUNT ALVERNIA HOSPITAL Full time
Roles & Responsibilities

What's on Offer

  • Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
  • Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
  • Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
  • Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
  • Work-Life balance: Attractive leave days to rest and re-charge.
  • Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Front Office Department:

  • Performing reception and front desk duties.
  • Portering and Triaging duties such as transfer of patients from one location to another.
  • Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

  • Possess at least Nitec, GCE 'A', 'O', 'N' Levels in any discipline.
  • Minimum 1-year experience in a customer service position.
  • 5 days work week, able to work on 2 rotating shifts including weekends and public holidays.
  • AM: 7am to 4.30pm, PM: 12pm to 9.30pm
  • Entry level candidates are welcome to apply.
Tell employers what skills you have

Front Office
Triage
Handle calls
Healthcare
follow-up calls
Customer Driven
customer visits
Front Office Operations
Communication Skills
Communications
Customer Service

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