Customer Support

2 weeks ago


Singapore Snaphunt Pte Ltd Full time
Company

Snaphunt Pte Ltd

Designation

Customer Support (Chinese - English Speaking)

Date Listed

13 May 2024

Job Type

Entry Level / Junior Executive

  • Full/Perm
Job Period

Immediate Start, Permanent

Profession

Sales / Retail

Industry

Computer and IT

Location Name

Singapore

Allowance / Remuneration

$ monthly

Company Profile

Our client is a modern, mobile-optimized website builder that's extremely easy to use. Our client mission is to give everyone the power to unleash their individuality.

Job Description:

  • Flexible working options
  • Opportunity to make a positive impact
  • Work alongside & learn from best in class talent

The Job

Your responsibilities will include:

  • Help others and be able to stay calm under pressure.
  • Translate client's product into Chinese.
  • Be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:

  • Customer support experience in a fastpaced environment
  • Great Chinese and English communication skills, both written and oral to be able to liaise effectively to different stakeholders across the region
  • Should love making customers happy
  • Should have the ability to assess each customer's issues
  • Knows how to deal with difficult customers/clients
  • Has good analytical and problemsolving skills
  • Has good accurate records keeping
  • Must be a good team player
  • Can work with mínimal supervision
  • Ability to prioritize and multitask
  • Knowledge of Domains, SEO, and Analytics is a plus
  • Must be able to work remotely and fulltime (at least 40 hours per week)

Ref:
UOL33AHXZE

Application Instructions

Agent Note This position is posted on behalf of a client by a third party agent.

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