Credit Recovery Officer

2 weeks ago


Singapore Akali Resources Sdn Bhd Full time

Key Responsibilities

  • Responsible for minimizing defaults and bad debts of ongoing loans.
  • Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected.
  • Manage and maintain customers accounts to ensure the accounts are current and well conducted.
  • Contact customers to remind customers of payment schedule and obtain relevant payments.
  • Follow up overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
  • Ensure that collection actions taken are within corporate guidelines, and collection policies.
  • Exercises judgement within defined practices and policies to determined appropriate action.
  • Assist in developing, planning and implementations of strategies to recover principle from borrowers whose nonperforming loans have been charged off
  • Willing to work extramiles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
  • Performs other duties as assigned

Skills & Experiences

  • Min 3 months telesales / credit recovery experience
  • Proficient in English
  • Excellent communication, negotiation and Microsoft Office skills
  • Possess own transportation

Pay:
From $1,500.00 per month

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

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