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Credit Control Executive
2 weeks ago
About the role
The incumbent will be part of a larger team within the Finance department in providing seamless and customer-focused solutions to support the achievement of business objectives.
What you will be doing
- Followup on payments due and check against assigned credit limit/credit policy. Highlight potential debt recovery issues, actions to minimize credit risk and ensure reminder letter is delivered to delinquent accounts on timely manner
- Investigate disputes and resolve discrepancies relating to nonpayment of invoices
- Conduct new customers' financial background and reference checks to verify creditworthiness, and regular credit review for existing customers
- Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues
- Liaise closely with Internal & External customers, on collections and reconciliation of balances to ensure accurate and timely recovery of payments, including intercompanies billings and balances
- Implement continuous improvement initiatives to streamline existing credit control processes and improve efficiencies through a better utilization of automated systems
- Other duties as assigned
Requirements:
- Minimum Diploma or above
- At least 5 years of experience in credit control with at least 3 years in similar capacity
- Prior experience in Freight Forwarding & Logistics industry is preferred
- Knowledge of Credit Insurance Claims & Cargowise system is a plus
- Computer literate and familiar with MS Office & MS Excel
- Self-Motivated, analytical mindset and a good team player
- Independent, ability to work well in a dynamic and fastpaced environment
- Meticulous, organized, able to meet deadlines and work under pressure
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