Events Operation Lead

2 weeks ago


Singapore NTUC CLUB Full time
Communicate with respective Sales people to fully understand guests' requirements

  • Responsible for scheduling for Downtown East and Orchid Country Club functions and manage both venues operation's needs
  • Inspect and ensure equipment is in working good condition and resources are sufficient. Recommend and propose purchases when required
  • Monitor the quality and quantity of all food and beverage items served. Provide feedback and correction actions to maintain consistent quality
  • Review and update daily operational procedures ensuring SOPs and relevant training materials are updated on a periodic basis
  • Conduct daily inspection on storage areas for cleanliness and working conditions using established checklist.
  • Attend Operations Meeting and monthly sales meetings.
  • Conduct briefing for staff and supervise staff
  • Ensure that all function rooms are set up in accordance to the function orders
  • Engage and coordinate with the meeting organizers to ensure that all prerequested, including last minute requests are handled appropriately
  • Ensure guest needs and expectations are met by providing an efficient and professional service
  • Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
  • Administer post function matters and arrange event logistic issues
  • Ensure cleanliness of function rooms and banquet areas at all times
  • Ensure that all hygiene, safety SOPs are adhered.
  • Handle adhoc special projects and assignments as assigned by Reporting Officer

Requirements:

  • Minimum Diploma in any field
  • Minimum 3 years of relevant experience
  • Able to do shift work and work on weekends (5 day work week)
  • Serviceoriented team player with excellent interpersonal and communication skills
  • Able to multitask and work under pressure in a fast pace environment


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