Food & Beverage Outlet Captain

2 weeks ago


Singapore AL CAPONE'S PTE. LTD. Full time
Manage rosters and oversee the performance of the service crew.

  • Manage reservations and walkins ensuring that customers get their preferred seating arrangements without compromising the quality of service by overloading the service crew.
  • Advise customers on menu choices and explain the ingredients used and preparation methods when necessary.
  • Respond to complaints promptly and taking appropriate courses of action to turn unhappy patrons into return guests.
  • Take food and beverage orders to kitchen, plan table arrangement, pick up orders from kitchen/bar and serve them to customers.
  • Set and reset tables, spread clean linen and place napkin, crockery, glassware and silverware on tables.
  • Attend to customers' request efficiently and effectively.
  • To guide/train new service staff.
  • To ensure neatness and cleanliness of workstation including hygiene aspects.


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