Customer Advocacy

Roles & ResponsibilitiesResponsibilitiesWork cross-functionally with Sales, Marketing and Customer Success to identify customers who are willing to share their story to help other businesses like them Lead process to produce high quality customer story content, including case studies, press releases, and customer video content Collaborate with Product teams,...

Position Title: Advocacy Manager Job Purpose: As the Advocacy Manager your over-arching role is to improve the experience of our members. The Advocacy Manager is responsible for providing investigations, analysis and support to understand the root cause leading to poor member experience. Recommend and implement process improvements to improve service and...

The job profile for this position is Customer Service Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...

The job profile for this position is Customer Service Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...

Position Title: Advocacy Manager Job Purpose:  As the Advocacy Manager your over-arching role is to improve the experience of our members. The Advocacy Manager is responsible for providing investigations, analysis and support to understand the root cause leading to poor member experience. Recommend and implement process improvements to improve service and...

The job profile for this position is Customer Service Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...

Responsibilities:Sales: Responsible for the development and execution of an end to end sales cycle, across new client acquisition. Prospecting and qualification of prospects Lead generation and qualification of leads Buyer conversion on a monthly and quarterly basis Conduct pre sales activities based on recommended strategies Client acquisition will be...

Reporting to the Journey Design Lead, the intern will be part of the team in creating memorable experiences for customers across Keppel Land's asset classes through reshaping the customer journey, and reducing pain-points & frictions, to deliver maximize delight & advocacySome key tasks include: Map and review existing customer journeys Identify and remove...

**Customer Reference ManagerWhat's on offer: 12months Contract Potential Renewal of Contract Health and Insurance benefits as per MOM requirement.About the TeamAbout the RoleOur Customer Advocacy team is looking for a data-driven and energetic individual that can bring customer stories to life, in this Customer Reference Manager role. The Customer Reference...

Overview:As a Customer Experience (CX) Specialist, you will be instrumental in shaping and enhancing the overall customer experience journey. You will leverage your expertise in customer-centric strategies and best practices to identify opportunities for improvement, implement initiatives to delight customers, and drive long-term loyalty and advocacy. You...

Purpose of Job: Create memorable experiences for customers across Keppel Land's asset classes. Focus on reshaping the customer journey, and reducing painpoints & frictions, to deliver maximize delight & advocacy. Inject the voice of the customer into the product / development / concept design process so that Keppel Land can create compelling value...

The Head of Science Translation & Advocacy (HSTA) APAC will set and drive the APAC Science Translation & Advocacy agenda for the APAC HNC organization. DSM Nutritional Products - Health, Nutrition & Care is a business group focused on developing and supplying health, nutrition & care solutions for multiple customers. Innovation leadership, product quality,...

Responsibilities & Outcomes:Strategy Patient and customer journey mapping identify customer problems and needs Go to market strategy Tactical planning Customer engagement plan pre and post contract Performance monitoring Ensure strong customer satisfaction and advocacyMarket intelligence & shaping Keep track of market trends and identifying new...

Customer Service SpecialistResponsibilities Focused on understanding and ramping up on core work, by establishing and maintaining rapport with community members, other team members and key stakeholders Recognize case type/severity while deescalating crisis and managing other people's emotions Focused on fully understanding policies and their rationale, while...

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn...

Who we are. is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners BreadTalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial...

Roles & ResponsibilitiesAbout the Job Title: This role involves supporting the sales team by providing them with the necessary technical knowledge and resources to effectively promote and sell our products.The project focuses on enabling the sales team through the development of specialized materials and training programs. The goal is to empower the sales...

Synspective builds and operates its own small Synthetic Aperture Radar (SAR) satellites and is a leading innovator in the development of industry-specific services that utilizes satellite data.Combining new geospatial and terrestrial data through data science, we aim to support and accelerate data-driven decision making, business growth, and risk...

Direct message the job poster from FUJIFILM Business Innovation SingaporeRecruitment Business Partner at FUJIFILM Business Innovation SingaporeAbout the jobFUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers' businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting...

Date: Jan 30, 2024- Location: Singapore, Singapore- Job Category: Security Services- Department: Customer SuccessWho we areWhat you will doThe Senior Enterprise Customer Success Manager is a critical role to deliver our next phase of growth in CyberArk. You will work with mid-to-large enterprise customers and is accountable for ensuring these customers adopt...