Enrollment Specialist
2 weeks ago
Description:
Little Paddington Preschool's (LPP) vision is to provide a world-class holistic learning space, where children discover their love for learning. We are currently teaching about 500 Children across 8 schools in Singapore. We are expanding rapidly and currently looking for an Enrollment Specialist to join our HQ team.
The responsibilities for the candidate will include the following:
- Oversees centralised LPP enrolment.
- Serves as point of contact and coordinates support to the prospective parents, including, but not limited to Centre Admins, Centre Principals, Teachers and Management
- Handles phone calls and emails from prospective LPP parents.
- Answers application and enrolment inquiries from the prospective parents
- Assists families with LPP enrolment queries and admissions procedures, including discounts and withdrawal policies
- Ensure families are aware of a detailed breakdown of our fees and any other additional information.
- Monitors and supports regular communications to families, including face to face and/or virtual family engagement sessions for parents and community members.
- Organises and inputs information into a log for sharing with Centre Admins and reporting to Management.
- Plans and coordinates with the Management for events and other important dates.
- Manages LPP's s Marketing campaigns for enrolments - including support and collection of information for the various LPP websites, Parent websites (Sassy Mama, HoneyKids Asia) and social media platforms (FB/Instagram)
- Organises, supports, and/or facilitate LPP Open Houses
- Organises Parent Activities – such as in-condo events, coffee meets, café meet-ups etc. to engage prospective parents to join LP
The candidate should meet the following requirements:
- Diploma/ Degree preferred with at least 1 year of relevant experience.
- Good communication and interpersonal skills.
- Excellent in speaking and writing English skills. (Chinese will be an added advantage)
- Sales, Customer Service and Marketing knowledge will be an added advantage.
- Must be able to handle a high volume of transactions.
- Able to work under pressure to meet deadlines.
- Must be alright to work on occasional Saturdays (Open House/ School Events/ Coffee Meets etc...) [Time off will be compensated as off-in-lieu]
- Able to work as a team player and willing to learn.
- Meticulous with a good level of accuracy and attention to detail is a must.
- Proficient in Microsoft Office (Excel, Word) preferred
As a Company we will provide:
Attractive Performance Bonus
Health Insurance (Hospitalisation and Outpatient - GP & Specialist)
Diverse Staff Welfare Benefits (Awards & Recognition, Staff Retreats, Celebrations)
Friendly atmosphere & supportive colleagues are the core of our diverse and dynamic team
Tell employers what skills you haveSales
Microsoft Office
Social Media
Outsourcing
Interpersonal Skills
Selling
Marketing
Sales Process
Strategy
Attention to Detail
Writing
Preschool Education
Communication Skills
Excel
Presentation Skills
Team Player
Articulate
Customer Service
Education
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