Housekeeping Coordinator

2 weeks ago


Singapore InterContinental Full time

About us


As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.


Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.


Your day to day
To coordinate with Housekeeping Room Attendant, supervisor, Front office and Engineering in preparation for quality guest room.

Financial Returns

  • To run morning reports, these include: Housekeeping Room Status Report; VIP Report; OutofOrder Report; Arrivals; Housekeeper's report.
  • Prepares daily room assignments (maid's report) for morning shift room attendant.
  • Reviews message books for special requests or instructions.
  • Participate in all kind of Go Green campaign which was being implemented by Hotels.

People

  • Issues keys according to floor assignments.
  • Answers phone and logs all messages.
  • Informs supervisors of any special guest needs.
  • Coordinates the makeup or rush rooms with Front Desk.
  • Prepares and monitors room status reports for possible discrepancies.
  • Transmits messages from guests to Housekeeping personnel, laundry department, F& Broom service, front office and engineering.

Guest Experience

  • Monitoring of Hotsos console to ensure guest request is adhere by relative team member & job was being completed timely.
  • Informs Assistant Manager or security of any emergencies brought to Housekeeping's attention
  • Ensures all calls pertaining to the next day's operation, such as personnel calling in sick, are logged in message book and keep Assistant Housekeeper and Executive Housekeeper informed.
  • Record all Lost and Found items.

Responsible Business

  • Proper record of all lost and found items & safe keep them.
  • Preparing of morning & evening turndown assignment.
  • Calls in extra personnel when necessary.
  • If required, coordinator to relief floor supervisor, PA supervisor or laundry team leader.
  • Take charge in monitoring department sign in & sin out sheet.
  • Checks whether all keys are in respective place.
  • Ensure all devices being returned at the end of the shift & ensure to check on the devices' condition.
  • Answering all phone calls & act accordingly. Monitor on hotsos request console, to remind team member if required and make sure all requests being acknowledge and delivered accordingly.
  • Taking care of office stationary inventory.
  • Assist with data entry as required by superior.

What we need from you


High School or Diploma in Hotel Administration, Hotel Management or equivalent and 2 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.


Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Able to speak, read and write English. Proficient in the use of Microsoft Office. Possesses organizational and training abilities.

What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package - including:

  • 5-days work week
  • Duty Meal
  • Uniforms/ Laundry Services
  • Midnight Transportation
  • Birthday Off
  • Learning and Development Opportunities
  • Flexi Benefit
  • Insurance Coverage
  • 50% F&B discount at Hotel's selected Restaurant
  • Special Employee rate at all IHG Hotels worldwide


What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today and let's #GoFurtherTogether

  • Health insurance


  • Singapore TANGLIN CLUB Full time

    Roles & ResponsibilitiesWe are currently looking for a Housekeeping Coordinator to support daily housekeeping operations by overseeing team training, coordinating inter-departmental activities, and managing maintenance issues.Main duties include:Ensure adherence to safety and hygiene regulations.Assist with daily housekeeping tasks, team training, and...


  • Singapore TANGLIN CLUB Full time

    Job Description: Ensure compliance with safety and sanitation policies in all areas. Assist in daily housekeeping operations including training and developing the team. Prepare weekly roster for submission Inventory Control and Planning Assign duties, inspect work, and investigate complaints regarding housekeeping and take mitigation actions. Coordinate...


  • Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full time

    Roles & ResponsibilitiesJob Highlights Career Development and Opportunities Duty Meals, Birthday Leave & Flexible benefits Complimentary Room Nights & Discounted Room RatesAs a Service Associate - Housekeeping Coordinator, we rely on you to Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up. Attends...


  • Singapore MARINA BAY SANDS Full time

    JOB SCOPEJob ResponsibilitiesResponsible for forwarding and receiving of all information pertaining to the departmentReceive, record, and distribute various reports / informationPrepare assignments for morning / evening room attendantsPrepare Housekeepers daily reportsTo coordinate with GR's room controller for unassigned room, rush room and re assign room...

  • Employment Agent

    2 weeks ago


    Singapore ASTAR HOUSEKEEPING PTE. LTD. Full time

    Roles & Responsibilities Providing exceptional customer service, ensuring timely responses, and demonstrating effective communication skills in a position that involves engaging customers and offering guidance on matters pertaining to housekeeping and the hiring of assistance. Earn the admiration of your customers**About Astar HousekeepingAt ASTAR, we strive...


  • Singapore TPC HOTEL PTE. LTD. Full time

    Job Responsibility: Assist in administrative work for Housekeeping operations. Responsible for the accurate dissemination of information in coordinating the activities of Housekeeping and Front Office as well as the other departments and guests. Maintain proper communication with guests as well as ambassadors in Housekeeping and other departments. Coordinate...


  • Singapore CHANGI COVE PTE. LTD. Full time

    Reporting to the Housekeeping Manager, or whoever he might delegate to, be responsible for the operational requirements of the Housekeeping DepartmentDuties includes:Conduct checks and inspections to ensure high standards of cleanliness at all times Supervise and ensure team's smooth daily running of the housekeeping operations Plan and maintain inventory of...


  • Singapore Holiday Inn Express Full time

    The duties and responsibilities include but not limited to the following:Financial Returns: Works with Housekeeping Manager to ensure department cost and expenses are in line with department budget To run morning reports, these include: Housekeeping Room Status Report; VIP Report; OutofOrder Report; Arrivals; Housekeeper's report Prepares daily room...


  • Singapore VOCO ORCHARD SINGAPORE Full time

    Your day to day:voco Orchard Singapore is seeking a dynamic and passionate Housekeeping Supervisor to be part of our team. As Housekeeping Supervisor, you will work closely with the Executive Housekeeper and Assistant Executive Housekeeper in ensuring a smooth operation. You are expected to liaise closely with related departments, in ensuring a well...


  • Singapore WONDERFUL AGENCY PTE. LTD. Full time

    The Housekeeping Assistant Manager supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions.Participates in and enforces quality assurance for Housekeeping Department and department...

  • Assistant Housekeeper

    1 month ago


    Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Singapore RL SHAN PTE. LTD. Full time

    Roles & ResponsibilitiesEnsure general cleanliness of the rooms, common areas and public areas (i.e. landscape, swimming pool, carpark) are maintained consistently and in good condition as per company's policies and procedures. Ensure that all linens are inspected for tears, discoloration, etc from time to time in accordance to company's standards. Conduct...


  • Singapore CHINESE SWIMMING CLUB Full time

    Main DutiesOversee & be pro-active towards the day-to-day operations of the housekeeping.Attend to feedbacks promptly pertaining to housekeeping cleanliness;Oversee the requirements and needs for Club events and competition relating to housekeeping and ensure all activities instructions are well follow-up (before and after events);Ensure cleanliness of all...


  • Singapore CHINESE SWIMMING CLUB Full time

    Main DutiesOversee & be pro-active towards the day-to-day operations of the housekeeping.Attend to feedbacks promptly pertaining to housekeeping cleanliness;Oversee the requirements and needs for Club events and competition relating to housekeeping and ensure all activities instructions are well follow-up (before and after events);Ensure cleanliness of all...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    To be responsible for maintaining the cleanliness of the rooms to ensure guest satisfaction. To make beds, dust the room, vacuum the carpets and clean the bathroom. To provide Night-TurnDown service. To report to Housekeeping Coordinator of any defects in rooms and corridors. To assist in any other tasks as directed when required.


  • Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time

    JOB OVERVIEWThe Housekeeping Supervisor supervises the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. Accountable for safety, service and execution of the consistent Holiday Inn Express guest experience.DUTIES AND...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesScope of PositionAssistant Executive Housekeeper/ Executive Housekeeper is responsible for ensuring that the standards of the Housekeeping Department are maintained and subordinates are performing their duties in an effective and efficient manner. He/She is also responsible for the feedback of information and suggestions to the...


  • Singapore Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***The position focuses on supporting the day-to-day activities in Housekeeping, Public Area and Laundry. Inspect guest rooms, public areas,...

  • Executive Housekeeper

    2 weeks ago


    Singapore COMO HOTELS & RESORTS (ASIA) PTE. LTD. Full time

    Job Summary:Assist with pre-opening on procurement of rooms-related equipment and collaterals. Responsible for the smooth and efficient operation of the Housekeeping department and maintain a consistent standard of cleanliness in all guest accommodation, public areas and other hotel areas in line with guest expectations and COMO...


  • Singapore Link Hotel Singapore Pte Ltd Full time

    As the Housekeeping Supervisor, you will be responsible for overseeing all aspects of the housekeeping department to ensure cleanliness, orderliness, and aesthetic appeal in all areas of the establishment. Your primary goal will be to maintain high standards of cleanliness and presentation to provide guests with a comfortable and welcoming environment.Key...