![COMO HOTELS & RESORTS (ASIA) PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Executive Housekeeper
2 weeks ago
Job Summary:
Assist with pre-opening on procurement of rooms-related equipment and collaterals.
Responsible for the smooth and efficient operation of the Housekeeping department and maintain a consistent standard of cleanliness in all guest accommodation, public areas and other hotel areas in line with guest expectations and COMO standards.
Tasks/Responsibilities:
- Assist Procurement Manager and Projects team in sourcing vendors, issuing Purchase Orders and inventory management for roomsrelated equipment and collaterals.
- Monitor daily operational issues of the Housekeeping Department, storage areas, including laundry operation.
- Achieve maximum guest satisfaction and ensure that the hotel areas are at top notch standards at all times.
- Conducting a daily walk through of all public areas to ensure standards of cleanliness are being achieved.
- Remain current and set expectations for enforcing the highest standards of safety, sanitation, and hygiene according to local, state, and federal compliance.
- Advise on ordering of all cleaning chemicals in line with company supply agreements, and environmental procedures.
- Respond to guest feedback and monthly guest satisfaction ratings, including setting goals for improvement of these ratings and communicate these goals to the entire Housekeeping team.
- Manage duty roster.
- Complete financial management tasks, such as setting and adhering to a budget.
- Conduct regular stock takes of all hotel linen, supplies, Furniture Fixtures and Equipment items and other housekeeping equipment in order to ensure adequate stock levels are held at all times for the efficient operation of the hotel.
- Participate in Sustainability efforts, and eliminate waste of supplies.
- Coordination of the Preventative Maintenance Program (PM). Maintain a room history program detailing dates for maintenance/cleaning of specific room items, spring cleaning programs etc.
- Monitor climatic changes to ensure seasonal problems such as mold, insects etc. are kept under control through preventative action.
- Communication with Front Office to ensure all guest requests and occupancy flows are anticipated.
- Training of all Housekeeping personnel through the use of Training Programs, Standard Operating Procedures, and Product Specifications
- Ensure the provision of adequate training, personal protective equipment (PPE) and material safety data sheets (MSDS) for all team members in the use of cleaning chemicals.
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