Coach Captain
2 weeks ago
About City Tours
City Tours, established in 1971 in Singapore, aims to be the leader in providing value and exceptional experiences for Asia's tours and attractions.
As a Coach Captain for a double-decker sightseeing bus, you will be responsible for safely driving passengers on guided tours of popular tourist destinations.
Your role will also include providing excellent customer service, promoting a positive image of the tour company, and ensuring the overall satisfaction of passengers.
Responsibilities
- Driving and operating the doubledecker sightseeing bus in a safe and efficient manner, following all traffic regulations and guidelines.
- Interacting with passengers in a friendly and professional manner, addressing any questions or concerns they may have, and ensuring their overall comfort and satisfaction.
- Maintaining the cleanliness and upkeep of the bus, both inside and out, ensuring a pleasant and welcoming environment for passengers.
- Conducting regular safety checks on the bus and its equipment, reporting any issues or malfunctions to the appropriate authorities.
- Adhering to the tour company's policies and procedures, including those related to scheduling, customer service, and safety.
Requirements:
- A valid Class 4 Driving License and Vocational License.
- Experience driving large vehicles, particularly doubledecker buses, in urban environments.
- Excellent communication and interpersonal skills, with the ability to interact effectively with people from diverse backgrounds.
- Knowledge of the local area and its tourist attractions, with the ability to provide informative and engaging commentary during tours.
- Strong attention to detail and a commitment to safety, with the ability to remain calm and composed in stressful situations.
- A passion for customer service and a dedication to ensuring the satisfaction of passengers.
- Flexibility and availability to work weekends, holidays, and varied shifts.
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