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Business Monitoring Manager
2 weeks ago
Job Responsibilities:
- Have over 7 years of banking experience, at least 4 years with a private bank
- Has a university degree in business/finance/accounting or equivalent
- Has hands on experience covering oversight & monitoring regarding front office business operations processes within private banking
- Investment Suitability: perform posttrade surveillance to ensure adherence to the Suitability framework
- Pricing &
Fee Disclosures:
ensure adherence to client pricing arrangements
- Payments, Management of Dormant accounts, Handling of client data/bank statements, Management of accounts with suppression of physical mail
- Culture & Conduct: managing issues appropriately to ensure organisational values and desired employee behaviour
- Policies: Perform regular reviews to establish appropriate frameworks, policies, processes and systems
- Represent the Front Office in operational / regulatory initiatives or projects
- Manage Client Complaints, Operational Events and Audits
- Lead investigations for complaints and operational errors, perform root cause analysis and address gaps to ensure a stable operating environment.
- Coordinate with stakeholders on internal and external audits
- Provide training on the Suitability and Pricing frameworks
- Utilise effective and motivational people management & engagement skills to ensure adherence to processes and controls
- Have over 7 years of banking experience, at least 4 years with a private bank
- Has a university degree in business/finance/accounting or equivalent
- Has forensic capabilities to examine, analyze and interpret information, ensure effectiveness of governance & control framework.
- Has a good grasp of front office risk (private banking) management principles and tools.
- Has a strong understanding of regulatory requirements and business processes, and associated controls within financial institutions, preferably within Private Banking
Recruiter Licence:
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