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Assistant Store Manager

3 months ago

Singapore Adecco - GS Perm Full time
At least 4 years of working experience in luxury retail sales or sales related

  • Passionate in the retail environment and strives for operational excellence
  • Proven track record in sales
Assistant / Boutique Manager

  • 5 days a week schedule
  • Permanent role


Adecco is partnering with a luxury companies where their premium design is recognized globally for their innovative jewelry & timepiece craftsmanship, expertise and creativity.

They are looking for a Assistant / Boutique Manager to join the team A great opportunity to work in a fun, diverse and renown team

Performance Management:

  • Collaboration with the Management and Store Leaders to help build the stores performance goals and in partnership with them to continuously review & drive performance across sales, retail KPIs, nonselling activities
  • Work in partnership with the Management Team for productivity & optimization with the goal of delivering service excellence through an elevated Client experience.
  • Leveraging the Regional Retail Training Team and through effective store interactions help identify actions and learning strategies to support our agile business needs and ensuring each store is equipped with a 360 vision of the business which continuously supports elevating the instore Client Experience.
  • Design tailored by store plans, in collaboration with all departments, to reach brand priorities, optimize performance and elevate the customer experience and excellence.
  • Lead and plan activities in store to deliver client service results with full support of regional teams and corporate departments.
  • Proactively drive the region's filtration efforts ensuring streamlined effective communications and processes throughout.
  • Lead and/or take a proactive role in regional projects and execute business initiatives including but not limited to store incentives and/or retail specific projects when required.

Determine Operational Excellence:

  • Monitor operational performance of store operations inclusive of inventory flows and accuracy, team operational productivity, stock organization and training through hands on coaching in store and partnership with retail therefore ensuring solid operational knowledge for all team members, inclusive of new hires, with continuous coaching in support of service excellence
  • Analyze and monitor individual store stock productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Customer Experience with strong partnership across regional departments and store teams
  • Identify innovative action plans with Management, Store leaders, Store teams and functional departments (as appropriate) to minimize operating costs and operational risks
  • Analyze and follow controllable costs to meet budget

Strengthen to Support Policy & Procedure Compliance:

  • Foster day-to-day operational excellence mindset in the region and build community amongst teams
  • Drive market audit compliance with Internal and Sales Audit teams

Lead Retail Projects:

  • Ensure efficient flow of products inclusive of: store openings, pop ups, delivery schedule, pullbacks, logistics in partnership with Merchandising, Supply Chain/Logistics
  • Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs
  • Drive new tools and coordinate store issues (i.e., lead new release, training, issues)
  • Rethink business practices and provide feedback on current policies & procedures

_Requirements:
_

  • Experience in luxury retail with successful track record in Analytics, industry leading Retail KPIs and proven leadership
  • Business Acumen, numerical agility
  • Demonstrates an entrepreneurial spirit, adapts quickly, and develops client and people centric solutions
  • Demonstrates agility and adaptability to a changing market and competitive environment
  • Effectively communicates the 'why' and Inspires others to be agents of change
  • Creates the right conditions for cooperation within the team; motivates, drives and inspires
  • Empowers team and holds self & others accountable
  • Embraces challenges and encourages others to do so, remaining positive
  • Exhibits a strong sense of selfawareness learns from successes as well as setbacks
  • Can flourish in a diverse and multicultural environment, embrace differences, is curious and open minded

_Next Step:
_

  • Prepare your updated resume (please include detailed past working experiences and your current salary package with full breakdown) and expected package.
Lorwene Guzman

Direct Line:
EA License No: 91C2918

Personnel Registration Number:
R1104194

JN _