Retail Store Manager Assistant

2 months ago


Singapore Birkenstock South East Asia Pte. Ltd Full time
Job Summary

We are seeking a highly motivated and customer-focused Assistant Store Manager to support the Store Manager in overseeing daily store operations, driving sales and profitability, managing inventory, maintaining visual merchandising standards, and delivering exceptional customer service.

Key Responsibilities
  • Assist the Store Manager in managing all aspects of daily store operations, including staffing, sales, customer service, inventory management, and visual merchandising.
  • Support the Store Manager in creating and implementing strategies to meet or exceed sales targets and profitability goals.
  • Analyze sales and inventory data to identify trends and opportunities for improvement.
  • Deliver exceptional customer service, ensuring the highest level of customer satisfaction and handling customer complaints and issues in a timely and professional manner.
  • Assist in training and coaching store staff on product knowledge, customer service, and sales techniques.
  • Ensure compliance with company policies, procedures, and standards, as well as health and safety regulations.
  • Complete administrative tasks, including shift scheduling, payroll, and reporting.
  • Monitor inventory levels and ensure sufficient stock, supporting the preparation of orders to fill stock levels when necessary.
Requirements
  • High school diploma or equivalent qualification.
  • Bachelor's degree in business, retail management, or a relevant field is preferred.
  • A minimum of 2 years of experience working in a retail environment.
  • Excellent communication, leadership, and organizational skills.
  • A customer-first mindset.
  • Strong analytical and problem-solving skills.
  • Knowledge of retail operations, merchandising, and inventory management.
  • Proficiency in Microsoft Office and point-of-sale (POS) systems.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Passion for fashion and lifestyle brands.
  • Prolonged periods of standing and walking throughout the retail space.
  • Ability to lift up to 20kg.
About Us

Birkenstock offers a dynamic work environment, considerable design freedom, an authentic and open corporate culture, and excellent development opportunities.

We are looking forward to receiving your online application.



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