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Banquet Supervisor
2 weeks ago
Purpose of Job
To be responsible for supervising and coordinating on the day-to-day operations of the Banquet and Events.
Key Responsibility Areas
- Assist the F&B Manager in the daytoday operations of all the function/seminar rooms and ballroom.
- Ensure the services of the Banquet Team are upheld to the required service standards.
- Check Meeting/Function Rooms daily before the opening hours to ensure that they are ready for business.
- Work closely with Kitchen and Stewarding teams to ensure all activities of Banquet are well coordinated and carried out according to the event orders.
- Train and educate all the F&B Captains and Waiter/Waitress to ensure they are competent in carrying out their duties.
- Attend to all VIP guests patronizing events and functions.
- Report to the F&B Manager of any operational problems and recommends solutions to the problems.
- Ensure all outlets have sufficient manpower to cope with the daytoday operations.
- Maintain a good relationship with the guests and motivate subordinates to serve with quality service.
- Ensure that the Service Staff are wellversed with the fire protection procedures.
- Cover the Banquet Supervisor in his/her absence.
- Carry out special projects or to perform additional duties in other related areas which may be assigned from time to time.
Job Requirements
- Minimum GCE 'O' Level.
- Minimum 2 years of relevant supervisory experience.
- Good working knowledge of POS system.
- Shift works including weekends and public holidays.
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