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Sea Logistics Operational Key Account Specialist
2 weeks ago
You will be joining our operational key account + implementation team to add your expertise + skills to the delivery of operational excellence.
Your Role:
You will be responsible for the operational performance + development of assigned customers.
You will do this by working with a variety of internal stakeholders while focusing on the following key objectives:
Your Responsibilities:
- To effectively manage + maintain customer relationships + support operations related initiatives.
- To lead business + performance reviews (KPI) with customers along with implementation initiatives.
- To manage + ensure compliance of key deliverables against committed service levels.
- To initiate + drive continuous process improvements for productivity + operational performance.
- To collaborate with stakeholders to support the business requirements.
- To create + maintain performance dashboards for visibility, monitoring + analyzing.
- To create + update Standard Operating Procedures (SOP) + ensure adherence.
- To ensure SOPs, WIs + templates are up to date + accessible by stakeholders.
Your Skills and Experiences:
- Bachelor / Other Degree /or equivalent in Business/Logistics/Supply Chain
- Leadership, Analytical, Communication and Influencing Skills
- Account Management, Sea and Airfreight Knowledge
- IT Savvy and in tune with technology advancements
- Project Management Skills
- Possess Integrity, is adaptable, collaborative and willing to learn.
- Able to work in time critical and fast paced environment.
- Able to see and think out of the box for solutions and improvements.
- Possess a positive, "cando" attitude and confident personality with welldeveloped communication skills.
- Strong organizational and time management skills with ability to manage multiple datelines and set priorities.
- Strong team player and able to work in a multiteam environment.
About Kuehne+Nagel
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Farah
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