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Senior Strategy Product Manager

4 months ago

Singapore TIKTOK PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team

Ecommerce's Governance and Experience(GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud analyst, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, and seller-creator affiliation.

Role and Responsibilities:

1. Be able to lead the team solving a variety of platform risks, including buyer, seller & creator risks.

2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans.

3. Cooperate with tech and analytics, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses.

4. Build industry level risk solutions, reduce all types of risk metrics such as capital loss and improve metrics related to risk exposure by building systematic framework of risk management to cover the entire life-cycle of business processes.

5. Research best practices of risk control techniques and closely monitor regional trends.

6. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale.

Qualifications

Minimum Qualification

1. Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related field.

2. 5 years of relevant experience in one of the following areas: Antifraud, Risk Management, Trust & Safety, Data Analytic, Data Science in eCommerce or Tech industry in general.

Preferred Qualification 1

1. Fundamental understanding of statistics or algorithms.

2. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best.

3. Quick understanding of new fraud motives and sensible diagnosis of key control points. 4. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.

5. Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels.

About the Hiring Process

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Tell employers what skills you have

Microsoft Excel
Data Analysis
Risk Control
Interpersonal Skills
Risk Management
Product Management
SQL
Python
Fraud
Statistics
Capital
Data Science
Product Development
KYC
Power BI
Software Development