Desktop Engineer

3 weeks ago


Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

Roles & Responsibilities

  • Minimum 3-10 years of experience in supporting Windows workstations, preferably in the financial sector.
  • Experience in troubleshooting technical solutions for workstation incidents.
  • In-depth working knowledge of the Windows environment with at least 3~5 years of Windows administration experience, a strong understanding of network concepts and Active Directory.
  • Mind-set for innovation to enhance end users' experience.
  • In-depth working knowledge of Altiris deployment tools, Appsense, and Visual Basic, PowerShell scripting.
  • Ability to communicate in a highly professional manner with users, internal, and external partners.
  • Customer service-oriented, able to thrive in a dynamic and fast-paced environment.
  • Excellent communication, interpersonal, and troubleshooting skills.
  • Must be self-motivated, demonstrate keen attention to detail, and possess the ability to work autonomously.
  • Installing and configuring computer hardware PC/Laptops, preferably HP/Dell exposure.
  • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction (Problem Management through Root Cause Analysis).
  • Leading projects related to Desktop support in Asia.
  • Proficiency in video conferencing software, support, and troubleshooting conference room equipment.

Tell employers about your skills:

  • Incident Support
  • Video Conferencing
  • Troubleshooting
  • Laptops
  • Active Directory
  • PowerShell
  • Desktop Support
  • Root Cause Analysis
  • Visual Basic
  • Windows Administration

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