Telemarketing Manager

2 weeks ago


Singapore Gravitas Recruitment Group Full time
Job details

  • Location
  • Singapore
  • Salary
  • S$ S$110000 per annum
  • Job Type
  • Permanent
  • Ref
  • BBBH115913_
  • Working Environment
  • Hybrid
  • Posted
- about 4 hours ago

Job summary

An exciting
Telemarketing Manager opportunity has recently opened at one of Asia's leading general insurance company. Our client is ranked as one of the top global non-life insurance group with presence in over 50 countries. This is a great opportunity for seasoned professionals who are looking to take their career to the next level.

Key Responsibilities
The role of the incumbent will includ...

An exciting
Telemarketing Manager opportunity has recently opened at one of Asia's leading general insurance company. Our client is ranked as one of the top global non-life insurance group with presence in over 50 countries. This is a great opportunity for seasoned professionals who are looking to take their career to the next level.

Key Responsibilities

The role of the incumbent will include:

  • Create and execute successful telemarketing sales strategies in line with the company's goals and targets
  • Involve in the recruitment, coaching, and supervision of telesales consultants.
  • Monitor telesales consultants' performance and establish daily, weekly, and monthly sales target.
  • Design sales scripts for the company's products and promotions
  • Perform quality assurance including call monitoring, call assessment, and onetoone mentoring to review Telesales consultants' performance, call quality, and compliance to standards.
  • Respond to customer enquiries and complaints
  • Make sure that all transactions is conducted in accordance with the Company's service and underwriting requirements.

Qualifications & Experience

  • Local diploma/degree holders
  • At least 5 years of supervisory experience in telemarketing setting
-
MUST have BCP, PGI and HI certificate
-
ONLY Singaporeans/PRs will be considered
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